ORIGINAL: The_Third_Horseman

To answer your question. Yes , I have a new SJB, new Shaker 1000 subs, BUT, the new radio they put in that I didnt need resulted in big scratches and deep scrapes to my center console from where they took it apart. I knew it would happen and thats why I was so pissed ( Thats what pissed me off more than anything ) . Now its going to be more and more time and headache to get that fixed. And yes Im **** about it because the car was 4 days old. As for the dealer and warranty work,A technicianeven told me that they are under a ton of pressure from Ford to get the job done as quick and as cheaply as possible. So Ford was making them go every cheaper route possible, even if it was the wrong route, in order to avoid having to make a big fix ( In this case what equated to probly $1500 in parts and labor). The service manager was in contact with ford the whole time and they just kept getting him to go the cheaper route and replace cheaper smaller things even though the obvious cause was there in plain sight. Yes ford pays the dealer for the parts and repair, but only if they replace exactly what Ford says and does it exactly how Ford says to do it, which will obviously be the cheapest way possible. The dealer is not authorized to make a single warranty repair without permissionfrom Ford. So yes, they get paid back, but only if they do exactly as told. They just cant fix whatever they want and then say to Ford "wheres my money?"