Ford Warranty Work Turns Disasterous!!!!!!
07-13-2007, 04:56 AM
#21
1st Gear Member
Join Date: Nov 2006
Posts: 115
RE: Ford Warranty Work Turns Disasterous!!!!!!
I have never, repeat never had any good body work done at a dealer. I continues to amaze me how they can notmatch the paint in every car I've taken to them (only because the insurance at the time required me to). On the other hand a good body shop in my town seems to consistantly match the paint on even my weathered cars. I have to have some warranty work done next week and I'm worried about it. I just don't trust dealers.
07-13-2007, 05:31 AM
#22
2nd Gear Member
Join Date: Apr 2007
Location: WA
Posts: 384
RE: Ford Warranty Work Turns Disasterous!!!!!!
ORIGINAL: RodeoFlyer
I understand your anger about the stripes being wrong but really - if they were aftermarket it's not their responsibility. Your improvements on the vehicle aren't their problem. Im susrprised you got them to do it. Ford has really been cracking down on warranty work. I don't mean to sound like a dick but Ford, and in the long run us the customers, shouldn't have to pay to have improvements replaced that aren't factory. You do have a unique situation now thought that has to be fixed. They are resposible for re-painting your hood to factory specs. You are responsible for having the scoop and stripes replaced.
I understand your anger about the stripes being wrong but really - if they were aftermarket it's not their responsibility. Your improvements on the vehicle aren't their problem. Im susrprised you got them to do it. Ford has really been cracking down on warranty work. I don't mean to sound like a dick but Ford, and in the long run us the customers, shouldn't have to pay to have improvements replaced that aren't factory. You do have a unique situation now thought that has to be fixed. They are resposible for re-painting your hood to factory specs. You are responsible for having the scoop and stripes replaced.
07-13-2007, 07:50 AM
#23
3rd Gear Member
Join Date: Aug 2006
Location:
Posts: 793
RE: Ford Warranty Work Turns Disasterous!!!!!!
ORIGINAL: guydon
Sorry but that is bull. If you have someone build you a house and the guy who lays the foundation is jacked up, they build the rest of the house and it starts falling apart, does the guy come in and just fix the foundation...no it would be his responsibility to fix everything that was built on top to. Same here, the paint was faulty, and they should replace anything that defect affects after market or not. Not that they will, but they should if they have any integrity what so ever.
ORIGINAL: RodeoFlyer
I understand your anger about the stripes being wrong but really - if they were aftermarket it's not their responsibility. Your improvements on the vehicle aren't their problem. Im susrprised you got them to do it. Ford has really been cracking down on warranty work. I don't mean to sound like a dick but Ford, and in the long run us the customers, shouldn't have to pay to have improvements replaced that aren't factory. You do have a unique situation now thought that has to be fixed. They are resposible for re-painting your hood to factory specs. You are responsible for having the scoop and stripes replaced.
I understand your anger about the stripes being wrong but really - if they were aftermarket it's not their responsibility. Your improvements on the vehicle aren't their problem. Im susrprised you got them to do it. Ford has really been cracking down on warranty work. I don't mean to sound like a dick but Ford, and in the long run us the customers, shouldn't have to pay to have improvements replaced that aren't factory. You do have a unique situation now thought that has to be fixed. They are resposible for re-painting your hood to factory specs. You are responsible for having the scoop and stripes replaced.
You purchased something from Ford they shouldonly responsible for what they sold you.If you are not happy with the product andchoose to modify it, then you are responsible for those changes.No where in this thread did anyone say that Ford refused to repair the defect of their product. That is all they should ever have to do.
Why is that people have different rules for automobiles than all other products. If you can't pay to play then leave your car alone.
07-13-2007, 08:15 AM
#24
3rd Gear Member
Join Date: Sep 2006
Location: California
Posts: 784
RE: Ford Warranty Work Turns Disasterous!!!!!!
this reminds me of a accident my ex-wife had with my dodge... My truck was finished (looks wise), lowered, billet grill, exhaust, rims, tint, stereo, you name it... She was driving on the freeway and a HUGE chunk of wood came out of a dumptruck and demolished my grill... After hunting down the culprit (she got the license plate number, i called the police to figure out which company) they agreed to only fix the chrome grill, not the aftermarket billet inserts... [sm=icon_beat.gif]WHAT!!?!?!?! I ended up getting it all fixed... after a lot of words...
ford sold a faulty product... it should be returned to customer as he brought it in... Doesn't matter if the stripes were aftermarket or not... if they would sell a perfect product issues lke this wouldnt come up...
ford sold a faulty product... it should be returned to customer as he brought it in... Doesn't matter if the stripes were aftermarket or not... if they would sell a perfect product issues lke this wouldnt come up...
07-13-2007, 09:20 AM
#25
3rd Gear Member
Join Date: Aug 2006
Location:
Posts: 793
RE: Ford Warranty Work Turns Disasterous!!!!!!
ORIGINAL: Feng Houzi
this reminds me of a accident my ex-wife had with my dodge... My truck was finished (looks wise), lowered, billet grill, exhaust, rims, tint, stereo, you name it... She was driving on the freeway and a HUGE chunk of wood came out of a dumptruck and demolished my grill... After hunting down the culprit (she got the license plate number, i called the police to figure out which company) they agreed to only fix the chrome grill, not the aftermarket billet inserts... [sm=icon_beat.gif]WHAT!!?!?!?! I ended up getting it all fixed... after a lot of words...
ford sold a faulty product... it should be returned to customer as he brought it in... Doesn't matter if the stripes were aftermarket or not... if they would sell a perfect product issues lke this wouldnt come up...
this reminds me of a accident my ex-wife had with my dodge... My truck was finished (looks wise), lowered, billet grill, exhaust, rims, tint, stereo, you name it... She was driving on the freeway and a HUGE chunk of wood came out of a dumptruck and demolished my grill... After hunting down the culprit (she got the license plate number, i called the police to figure out which company) they agreed to only fix the chrome grill, not the aftermarket billet inserts... [sm=icon_beat.gif]WHAT!!?!?!?! I ended up getting it all fixed... after a lot of words...
ford sold a faulty product... it should be returned to customer as he brought it in... Doesn't matter if the stripes were aftermarket or not... if they would sell a perfect product issues lke this wouldnt come up...
07-13-2007, 02:46 PM
#26
5th Gear Member
Join Date: May 2005
Location: Tampa
Posts: 4,204
RE: Ford Warranty Work Turns Disasterous!!!!!!
Look for me at the meet. I am having the same problem with the paint on my hood and fender. They said it isn't covered under warranty and now I am over the 36K. But I will still fight them about all that if it's the same problem that you had.
07-13-2007, 03:16 PM
#27
Join Date: Aug 2006
Location:
Posts: 41
RE: Ford Warranty Work Turns Disasterous!!!!!!
Whether factory pieces or not - the problem is customer service. I don't know if this happened in this case, but all too often people in service think they know what you want and dont take the time to review it carefully with you so that you know what to expect when it's done. If there was any confusion or doubt, there should have been a phone call to confirm what needed to be done. Sorry to hear about the issues.
07-13-2007, 03:53 PM
#28
2nd Gear Member
Join Date: Apr 2007
Location: WA
Posts: 384
RE: Ford Warranty Work Turns Disasterous!!!!!!
ORIGINAL: bascho
Why is it that you would expect the OEM to cover your changes based on this 'foundation' theory? If you turn your refrigerator into a giant keggerator anda compressor fails.....is itWhirpool's responsiblity torepair the fridge and make sure your modification is intact? If you paint yournotebook PC and something happens to the finish of the case and your 'artwork' is ruined.....is it Dell'sresponsibility to repairthe case andpay for the repainting?
You purchased something from Ford they shouldonly responsible for what they sold you.If you are not happy with the product andchoose to modify it, then you are responsible for those changes.No where in this thread did anyone say that Ford refused to repair the defect of their product. That is all they should ever have to do.
Why is that people have different rules for automobiles than all other products. If you can't pay to play then leave your car alone.
ORIGINAL: guydon
Sorry but that is bull. If you have someone build you a house and the guy who lays the foundation is jacked up, they build the rest of the house and it starts falling apart, does the guy come in and just fix the foundation...no it would be his responsibility to fix everything that was built on top to. Same here, the paint was faulty, and they should replace anything that defect affects after market or not. Not that they will, but they should if they have any integrity what so ever.
ORIGINAL: RodeoFlyer
I understand your anger about the stripes being wrong but really - if they were aftermarket it's not their responsibility. Your improvements on the vehicle aren't their problem. Im susrprised you got them to do it. Ford has really been cracking down on warranty work. I don't mean to sound like a dick but Ford, and in the long run us the customers, shouldn't have to pay to have improvements replaced that aren't factory. You do have a unique situation now thought that has to be fixed. They are resposible for re-painting your hood to factory specs. You are responsible for having the scoop and stripes replaced.
I understand your anger about the stripes being wrong but really - if they were aftermarket it's not their responsibility. Your improvements on the vehicle aren't their problem. Im susrprised you got them to do it. Ford has really been cracking down on warranty work. I don't mean to sound like a dick but Ford, and in the long run us the customers, shouldn't have to pay to have improvements replaced that aren't factory. You do have a unique situation now thought that has to be fixed. They are resposible for re-painting your hood to factory specs. You are responsible for having the scoop and stripes replaced.
You purchased something from Ford they shouldonly responsible for what they sold you.If you are not happy with the product andchoose to modify it, then you are responsible for those changes.No where in this thread did anyone say that Ford refused to repair the defect of their product. That is all they should ever have to do.
Why is that people have different rules for automobiles than all other products. If you can't pay to play then leave your car alone.
07-13-2007, 09:11 PM
#29
5th Gear Member
Thread Starter
Join Date: May 2006
Location: Winter Haven, Florida
Posts: 2,214
RE: Ford Warranty Work Turns Disasterous!!!!!!
ORIGINAL: Boozshey
Look for me at the meet. I am having the same problem with the paint on my hood and fender. They said it isn't covered under warranty and now I am over the 36K. But I will still fight them about all that if it's the same problem that you had.
Look for me at the meet. I am having the same problem with the paint on my hood and fender. They said it isn't covered under warranty and now I am over the 36K. But I will still fight them about all that if it's the same problem that you had.
07-13-2007, 09:35 PM
#30
3rd Gear Member
Join Date: Sep 2006
Location:
Posts: 967
RE: Ford Warranty Work Turns Disasterous!!!!!!
HOLY ****, I hope you are covered under warranty, but, FORD would be really stupid to do that, based on your demands..
I hope you get everything YOU expect and deserve.
If whining, pissing, moaning, crying, babbling,....etc HELPS,....... you should get a TROPHY, for the BEST "crybaby", with a FORD !!!![sm=boohoo.gif][sm=boohoo.gif][sm=boohoo.gif][sm=signs003.gif]
I hope you get everything YOU expect and deserve.
If whining, pissing, moaning, crying, babbling,....etc HELPS,....... you should get a TROPHY, for the BEST "crybaby", with a FORD !!!![sm=boohoo.gif][sm=boohoo.gif][sm=boohoo.gif][sm=signs003.gif]