Boozshey

Okay, this isn't a Ford problem, but rather a problem with my Audi. I was told the repair that needs to be made is a 6 hour job per the ALL DATA whatever. But it's been nearly 3 days now and they are barely half way through. Now I never take my cars to dealerships to get fixed, but I am on vacation and the car threw a code. I am coming near the end where I need the car to drive back home...

So I guess my question is... This 6 hour estimate, shouldn't it have been done in 1 day and at $100 an hour labor Im getting kinda of ticked? Or is it normal for them to put a car in the air and leave it for days on end?

I know this is general and not all dealerships are the same, but is this a common practice?

GidyupGo

It's not normal but it does happen. Since you have been gone, others have gotten bumped up. They will still only charge you for the 6 hours posted time for the repair unless they find that something else was wrong. I'd get ahold of them and start making demands. The sqeeky wheel gets the grease.

Boozshey

Yeah I have called 2-3 times a day. I've explained the problem. I am in Phoenix 2000 miles from Florida where I need to be. I need the car to drive back. I'm in the military and have to be back to work on the 9th. Minus the 2-3 days driving, and tomorrow is crunch time.

I was waiting for the morning rush hour to die down and then I was going to go in rather than another stupid phone call.

GidyupGo

Get them to commit to a time the work will be done, like yesterday, then hold them to it. They have you over a barrel for sure.