FAILED PARTS - BLUE OVAL INDUSTRIES
10-06-2008, 10:44 AM
#21
2nd Gear Member
Join Date: Jul 2005
Location: cincinnati
Posts: 215
When they first put those springs on their site, they were listed as K springs. They have since changed their site to the other part # Ill see if I can find the post I was referring too
10-06-2008, 10:45 AM
#22
3rd Gear Member
Thread Starter
Join Date: Jul 2007
Location: Florida
Posts: 506
So what is the FRPP number on the Spring? Does it match what Ford says is 1.5"? I've dealt with Blue Oval before and have never had any problems, even with exchanging defective parts.
If the number on the spring matches what Ford says is 1.5" then you can't fault Blue Oval.
If the number on the spring matches what Ford says is 1.5" then you can't fault Blue Oval.
I can fault him for very poor customer service.
10-06-2008, 10:51 AM
#24
2nd Gear Member
Join Date: Jul 2005
Location: cincinnati
Posts: 215
10-06-2008, 10:51 AM
#25
I was told specifically that these were Ford Racing Springs and that they would lower my car 1.5" all the way around.
Last edited by 05 Mustang; 10-06-2008 at 10:57 AM.
10-06-2008, 10:58 AM
#26
Wish I would have seen this before hand!!
10-06-2008, 10:58 AM
#27
3rd Gear Member
Join Date: Jun 2006
Location:
Posts: 693
I recently purchased 1.5" FRPP Lowering Springs for a discounted price of $120.00 from www.blueovalindustries.com and had them installed by Pascal. The springs only lowered the vehicle about .5", and i've let it "set in" for three days now. Nothing.
The post with picture measurements is here on the last few pages:
https://mustangforums.com/forum/show...473130&page=24
I will never deal with Blue Oval again. I spoke with "John" on the phone who seemed mad and frustrated the entire call, raised his voice and ended up saying "sorry there is nothing I can do" and hung up on me.
I told him that I was just calling to see if he could help me. He said all he could do was refund the part. IVE ALREADY HAD THEM INSTALLED!!! So ya, I could pay to have them uninstalled and pay to ship them back and all I would get is the $120 I spend on the parts, not labor or shipping.
The guy refused to work with me and seemed really offended that I was calling to inform him that the parts he shipped were not performing to the spec. I even offered to send him pictures and he refused.
I am not saying that all the springs may have been "mislabled" because he laughed at that notion too, but if you ordered, I would think long and hard before lowering them. I also found this post on another Mustang forum regarding these springs - late after I installed mine...
http://www.legendlimeregistry.com/forums?t=4560
This sucks. Hopefully my new tires will fill it up...
-Josh
The post with picture measurements is here on the last few pages:
https://mustangforums.com/forum/show...473130&page=24
I will never deal with Blue Oval again. I spoke with "John" on the phone who seemed mad and frustrated the entire call, raised his voice and ended up saying "sorry there is nothing I can do" and hung up on me.
I told him that I was just calling to see if he could help me. He said all he could do was refund the part. IVE ALREADY HAD THEM INSTALLED!!! So ya, I could pay to have them uninstalled and pay to ship them back and all I would get is the $120 I spend on the parts, not labor or shipping.
The guy refused to work with me and seemed really offended that I was calling to inform him that the parts he shipped were not performing to the spec. I even offered to send him pictures and he refused.
I am not saying that all the springs may have been "mislabled" because he laughed at that notion too, but if you ordered, I would think long and hard before lowering them. I also found this post on another Mustang forum regarding these springs - late after I installed mine...
http://www.legendlimeregistry.com/forums?t=4560
This sucks. Hopefully my new tires will fill it up...
-Josh
I called the guy and was asking questions about the company because I didn't know anything about them. I was not rude or insulting, just curious as to what methods of payment they would take and what kind of insurances I could have for my money.
-He immediately got upset and told me to buy somewhere else.
-I called back and said, "I'm sorry apparently I offended someone without meaning to."
-He said, "Well we have reservations about selling to you...buy them somewhere else."
-Then he hung up on me...for the second time.
So, I bought them somewhere else, and I'm glad I did; I was not pleased at all.
10-06-2008, 11:00 AM
#28
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10-06-2008, 11:03 AM
#29
3rd Gear Member
Thread Starter
Join Date: Jul 2007
Location: Florida
Posts: 506
10-06-2008, 11:09 AM
#30
4th Gear Member
Join Date: Oct 2007
Location: Hawthorne, CA
Posts: 1,970
There have been many warnings about this company and they have terrible service. I had to deal with them before and they should never be delt with!!!!
Blue Oval Performance is a GREAT company however!!! Which is why I think they chose Blue Oval Industries to make people think they were buying from a reputable company!!!
Blue Oval Performance = AWESOME
Blue Oval Industries = SUCKS THE BIG ONE!!!!
Blue Oval Performance is a GREAT company however!!! Which is why I think they chose Blue Oval Industries to make people think they were buying from a reputable company!!!
Blue Oval Performance = AWESOME
Blue Oval Industries = SUCKS THE BIG ONE!!!!