FirstStang14

Hello! This is my first post in this forum . Today I just picked up my first Mustang, 2007 premium, equipped with the Shaker system. When I test drove the vehicle, the radio was working fine, but today the radio is only working in AM. I can't tune the stations and both the CD function and FM function both don't work, and while the dealership notified me of this before I left the lot, and obviously told me they would correct the problem right away, I was curious as to how this could happen? When I hold the 'text' button, it flashes a quick message 'In Ship Mode'. I'm assuming that this is a feature that can be turned off, I just wasn't sure if there was anyone out there who could help or who've maybe experienced this before? Upon purchase, they added heated seats and a remote starter; which I wonder if the wiring could have potentially affected the radio functioning correctly? Any feedback would be more than greatly appreciated! I'm so excited to start driving my car, with the radio bumping some good music!

KXRM

The only thing I can find is possibly the head unit is in shipment mode, which protects the internals during shipment to the dealer. Try disconnecting the battery for a minute or two and reconnecting.