It's all about QUALITY - Ford slammed by Consumer Reports
10-26-2011, 07:51 AM
#22
4th Gear Member
Join Date: Nov 2010
Location: Indiana
Posts: 1,717
And don't think that is abnormal, every toyota dealer I have ever been to is just as bad. Almost like they will NOT acknowledge that their cars are having serious problems, and every honda accord I have seen will consume oil no matter what you do.
Believe me, there are worse companies out there. For example, mazda LOVES voiding their speed3's warranties for even the smallest mods. And you have to fight them every step of the way to try and get any work, short of an oil change, done. And everyone's heard of the Mitsubishi dealerships...
10-26-2011, 09:17 AM
#23
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Join Date: May 2006
Location: Michigan again!
Posts: 8,579
I read some more on this alleged "study" by CR. It was simply a survey sent out to people asking about their problems, the biggest one being the My Touch and Sync that they couldn't figure out. It had nothing to do with actualy mechanical problems and trends - a simple survey about what they didn't like.
No big surprise - who is more likely to respond to the survey? Those who are unhappy. Were they having major mechanical problems? No, they didn't like the tech items.
Sounds like CR did this to skew things to me. They have always preferred the Japanese cars and lead the fight over the alleged 'quality' they represented. Just a perception in many cases (although the Detroit 3 did lag in the 80's) and the perception is reality for most of their readers.
Remember the reborn Chevy Nova - simply a rebadged Toyota Corolla. Came down the same line and they simply swapped badges. The Pontiac Vibe and Toyota (can't recall what it is called) also came down the same line, just different badging. Yet according to CR and the buyers the Toyota was a much better quality car and the Corolla sold like mad and the Nova sat on dealer lots.
No big surprise - who is more likely to respond to the survey? Those who are unhappy. Were they having major mechanical problems? No, they didn't like the tech items.
Sounds like CR did this to skew things to me. They have always preferred the Japanese cars and lead the fight over the alleged 'quality' they represented. Just a perception in many cases (although the Detroit 3 did lag in the 80's) and the perception is reality for most of their readers.
Remember the reborn Chevy Nova - simply a rebadged Toyota Corolla. Came down the same line and they simply swapped badges. The Pontiac Vibe and Toyota (can't recall what it is called) also came down the same line, just different badging. Yet according to CR and the buyers the Toyota was a much better quality car and the Corolla sold like mad and the Nova sat on dealer lots.
10-26-2011, 09:52 AM
#24
5th Gear Member
Join Date: Aug 2009
Location: Philadelphia, PA
Posts: 4,256
I read some more on this alleged "study" by CR. It was simply a survey sent out to people asking about their problems, the biggest one being the My Touch and Sync that they couldn't figure out. It had nothing to do with actualy mechanical problems and trends - a simple survey about what they didn't like.
No big surprise - who is more likely to respond to the survey? Those who are unhappy. Were they having major mechanical problems? No, they didn't like the tech items.
Sounds like CR did this to skew things to me. They have always preferred the Japanese cars and lead the fight over the alleged 'quality' they represented. Just a perception in many cases (although the Detroit 3 did lag in the 80's) and the perception is reality for most of their readers.
Remember the reborn Chevy Nova - simply a rebadged Toyota Corolla. Came down the same line and they simply swapped badges. The Pontiac Vibe and Toyota (can't recall what it is called) also came down the same line, just different badging. Yet according to CR and the buyers the Toyota was a much better quality car and the Corolla sold like mad and the Nova sat on dealer lots.
No big surprise - who is more likely to respond to the survey? Those who are unhappy. Were they having major mechanical problems? No, they didn't like the tech items.
Sounds like CR did this to skew things to me. They have always preferred the Japanese cars and lead the fight over the alleged 'quality' they represented. Just a perception in many cases (although the Detroit 3 did lag in the 80's) and the perception is reality for most of their readers.
Remember the reborn Chevy Nova - simply a rebadged Toyota Corolla. Came down the same line and they simply swapped badges. The Pontiac Vibe and Toyota (can't recall what it is called) also came down the same line, just different badging. Yet according to CR and the buyers the Toyota was a much better quality car and the Corolla sold like mad and the Nova sat on dealer lots.
And do you mean the Matrix?
10-26-2011, 12:29 PM
#26
4th Gear Member
Join Date: Jun 2010
Location: Illinois
Posts: 1,846
I read some more on this alleged "study" by CR. It was simply a survey sent out to people asking about their problems, the biggest one being the My Touch and Sync that they couldn't figure out. It had nothing to do with actualy mechanical problems and trends - a simple survey about what they didn't like.
No big surprise - who is more likely to respond to the survey? Those who are unhappy. Were they having major mechanical problems? No, they didn't like the tech items.
Sounds like CR did this to skew things to me. They have always preferred the Japanese cars and lead the fight over the alleged 'quality' they represented. Just a perception in many cases (although the Detroit 3 did lag in the 80's) and the perception is reality for most of their readers.
Remember the reborn Chevy Nova - simply a rebadged Toyota Corolla. Came down the same line and they simply swapped badges. The Pontiac Vibe and Toyota (can't recall what it is called) also came down the same line, just different badging. Yet according to CR and the buyers the Toyota was a much better quality car and the Corolla sold like mad and the Nova sat on dealer lots.
No big surprise - who is more likely to respond to the survey? Those who are unhappy. Were they having major mechanical problems? No, they didn't like the tech items.
Sounds like CR did this to skew things to me. They have always preferred the Japanese cars and lead the fight over the alleged 'quality' they represented. Just a perception in many cases (although the Detroit 3 did lag in the 80's) and the perception is reality for most of their readers.
Remember the reborn Chevy Nova - simply a rebadged Toyota Corolla. Came down the same line and they simply swapped badges. The Pontiac Vibe and Toyota (can't recall what it is called) also came down the same line, just different badging. Yet according to CR and the buyers the Toyota was a much better quality car and the Corolla sold like mad and the Nova sat on dealer lots.
10-26-2011, 12:46 PM
#27
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Join Date: Sep 2004
Location: Woodbridge, VA
Posts: 3,411
You know what's funny? If Ford was rated at the top, people here would be like "HAHAH FORD OWNS! BEST QUALITY EVA! CONSUMER REPORTS SAID SO!". Now that it has bad marks, people are like "LOL CONSUMER REPORTS? THEY SUCK ANYWAY".
10-26-2011, 01:37 PM
#28
4th Gear Member
Join Date: Jun 2010
Location: Illinois
Posts: 1,846
Then again expecting objectivity from a forum for any type of car is like asking the fat kid to stop liking cake
