My $33K Paper Weight...
02-24-2012, 06:45 AM
#21
3rd Gear Member
Join Date: Apr 2011
Location: Wisconsin
Posts: 917
I agree with JD, either a sensor or the EMC has a problem that the dealer could have found if he had looked at more than the computer. They will not do this twice. I know the wait is painful, but you will forget all about it after the first big burnout!
02-24-2012, 09:36 AM
#23
Join Date: Mar 2011
Location: Ca
Posts: 48
The reality of it is, most likely only one single part of that list is defective. Something is reading something one way, reporting it to the computer a different way, and the car is adjusting to compensate. As designed. However its a faulty signal to begin with, so that makes your engine run out of spec, hence you blowing motors. More investigation should have been done on the first motor to try to find out what the part is.
The problem is its hard to troubleshoot. They plug the tuner in. The computer says, yep, everything is running as it should. They drop a new motor in it and send you on your way. When they find the right part, it will be that simple, thats why there taking the shotgun to it, and just throwing everypart at it that could mess with air/fuel and timing.
What they should really do is ignore the computer, throw the dam thing on the dyno, and data log some pulls with air/fuel, timing, knock sensors, see what is actualy going on, not just what the computer THINKS is going on.
They are becoming less of "mechanics" more, "hook up the computer and swap the expected part."
The problem is its hard to troubleshoot. They plug the tuner in. The computer says, yep, everything is running as it should. They drop a new motor in it and send you on your way. When they find the right part, it will be that simple, thats why there taking the shotgun to it, and just throwing everypart at it that could mess with air/fuel and timing.
What they should really do is ignore the computer, throw the dam thing on the dyno, and data log some pulls with air/fuel, timing, knock sensors, see what is actualy going on, not just what the computer THINKS is going on.
They are becoming less of "mechanics" more, "hook up the computer and swap the expected part."
EXACTLY.......hard to find a real mechcanic nowadays.......mostly just "Parts Changers"
02-24-2012, 09:39 AM
#24
4th Gear Member
Join Date: Jun 2008
Location: MA
Posts: 1,387
02-24-2012, 10:05 AM
#25
3rd Gear Member
Join Date: Oct 2008
Location: NW AR
Posts: 705
You need to contact FoMoCo directly. They have a help number;
Ford Motor Company
800-392-FORD (3673)
Most manufacturers have a channel to help you with resolving issues or a dud. The issues you are experiencing are unusual, and Ford had done a lot to ensure the quality of their product for several years now. If you bought an 80's or early 90's ride, i wouldent be supprised, but Ford is doing a good job lately. Get them directly involved.
Ford Motor Company
800-392-FORD (3673)
Most manufacturers have a channel to help you with resolving issues or a dud. The issues you are experiencing are unusual, and Ford had done a lot to ensure the quality of their product for several years now. If you bought an 80's or early 90's ride, i wouldent be supprised, but Ford is doing a good job lately. Get them directly involved.
The customer service people were pretty much WORTHLESS when I was having problems with my '06 GT. The customer service and Ford service dept were so useless I ended up just getting rid of the car and getting an '07. I know how you feel about having a new car that you can't drive. It does sound like you are the 1 in however many thousands who get the bad lemon. At this point I would just want to get rid of it. Personally I would look into trading it for another one at another dealership that doesn't know the problems you've been having. There are lots of good discounts on '12's now and maybe you have enough equity since you said you put a good down payment on it.
02-24-2012, 10:56 AM
#27
5th Gear Member
Join Date: Apr 2007
Location: CT
Posts: 2,612
I'll tell you the phycological problems can be hard to recover from.
My mom has an 09 Bullitt that spent the first two months of its life at the dealer. The car had a bad transmission but FORD, yes FORD MO CO kept pushing back. Insisting the dealer swap out every part but the transmission. Even so far as sending an engineer on site. The Engineer got in a fight with there service team and quit!!!!
Long story short after swapping out every other part, they swapped out the transmission and the car has ran great since.
My mother on the other hand will not agree. I have driven it, seen it run, installed parts on it myself. The car is great. 100% flawless. She can not get over the mind game though. ANYTHING the car does out of what she preceives is how it should be, now triggers a panic attack in her and she things the car is gonna die. Shes put at least 10K into the car making it "bullit proof" and is about to drop a forged assembly in it and everything.
If you see yourself in the same boat, not being able to move on, pursue a lemon law.
If you think you will be fine and once it is fixed be able to drive it like it never happened (it will eventualy be fixed) then let them keep working.
My mom has an 09 Bullitt that spent the first two months of its life at the dealer. The car had a bad transmission but FORD, yes FORD MO CO kept pushing back. Insisting the dealer swap out every part but the transmission. Even so far as sending an engineer on site. The Engineer got in a fight with there service team and quit!!!!
Long story short after swapping out every other part, they swapped out the transmission and the car has ran great since.
My mother on the other hand will not agree. I have driven it, seen it run, installed parts on it myself. The car is great. 100% flawless. She can not get over the mind game though. ANYTHING the car does out of what she preceives is how it should be, now triggers a panic attack in her and she things the car is gonna die. Shes put at least 10K into the car making it "bullit proof" and is about to drop a forged assembly in it and everything.
If you see yourself in the same boat, not being able to move on, pursue a lemon law.
If you think you will be fine and once it is fixed be able to drive it like it never happened (it will eventualy be fixed) then let them keep working.
02-24-2012, 11:37 AM
#28
3rd Gear Member
Join Date: May 2007
Location: Jacksonville NC
Posts: 968
http://forums.themustangsource.com/m...ervice-111098/
OP, you could try contacting Deysha at the link provided. She seems to have good results helping owners resolve issues. Good luck and let us know how it goes.
OP, you could try contacting Deysha at the link provided. She seems to have good results helping owners resolve issues. Good luck and let us know how it goes.
02-24-2012, 01:27 PM
#29
My experience with my new mustang has been an absolute horror. If anyone could relate, comment or advise on what I should do, I would appreciate it.......
That will put me at over 30 days my car out of commission.. should I be thankful they are paying for my Focus Rental while I make payments on my GT?
..... but I really doubt Ford will care... Thanks!
That will put me at over 30 days my car out of commission.. should I be thankful they are paying for my Focus Rental while I make payments on my GT?
..... but I really doubt Ford will care... Thanks!
I care! I care a lot!
Give me and the Customer Service Manager in your area the chance to turn this into the great experience you desire. Send me a PM with the VIN, current mileage, as well as your personal and dealer contact to begin the process.
BTW - It's a pleasure to meet you!
Thanks for the shout out and advice to our fellow posters. It's appreciated. Let me know if I can be of assistance to anyone else.
Thanks for helping the OP.
We'll do our best to rectify the concerns. If you see anyone else who may have any issues that need to be addressed, please don't hesitate to bring it to my attention.
I'll tell you the phycological problems can be hard to recover from........
Long story short after swapping out every other part, they swapped out the transmission and the car has ran great since.
My mother on the other hand will not agree. I have driven it, seen it run, installed parts on it myself. The car is great. 100% flawless. She can not get over the mind game though. ANYTHING the car does out of what she preceives is how it should be, now triggers a panic attack in her and she things the car is gonna die.......
If you think you will be fine and once it is fixed be able to drive it like it never happened (it will eventualy be fixed) then let them keep working.
Long story short after swapping out every other part, they swapped out the transmission and the car has ran great since.
My mother on the other hand will not agree. I have driven it, seen it run, installed parts on it myself. The car is great. 100% flawless. She can not get over the mind game though. ANYTHING the car does out of what she preceives is how it should be, now triggers a panic attack in her and she things the car is gonna die.......
If you think you will be fine and once it is fixed be able to drive it like it never happened (it will eventualy be fixed) then let them keep working.
Oy Vey!
Give me a shout out if anything else occurs. Calm mothers in our lives are a must.
Thanks for the Deysha recommendation.
She is awesome at getting results.Take care everyone and have a relaxing weekend!
Noemi
02-24-2012, 04:41 PM
#30
2nd Gear Member
Join Date: Nov 2007
Location: Pittsburgh. Pa.
Posts: 479
this sounds alot like another ford forum. f150forum.com. it has over 67 pages of complaints. my 2011 fx4 f150 has the driveline shudder and these trucks are $40,000+!!
Last edited by 07vbluestang; 02-26-2012 at 11:33 AM.