Originally Posted by Brandonscarinfo
Someone from Allstate just called me and told me that Diminished Value is an excluded entity in my policy. I have full coverage and he still says it's excluded. I then ask if it's MY policy or all of allstate. He says it's all of Allstate. He then proceeds to say that there is no law in California for diminished value.
I was under the impression that the insurance had to make the WHOLE thing right...diminished value and all... and that I am entitled to that.
Can I please get some advice from the mustang community? Do I need to have a lawyer get involved for my diminished value?
Just because there is no law, doesn't mean it's not offered. Tons of people don't know or care about diminished value so of course insurance companies are going to fight one when one is brought to the table.
I only learned about it because a many years ago one of my coworkers had a M series BMW that hot rear-ended. It got fixed but lost almost half it's resale value because of it. The guy got his car fixed and also filed a diminished value claim which covered that lost value. I lived in Cali at the time btw.
Sorry if I made it seem it's a 'slam dunk', it's often not.
I would recommend talking to an attorney (free consult) and see what they say. So long as they are willing to take your case if needed (which of course they will), then go to insurance and let them know you've taken counsel with an attorney and unless they work with you on the diminished value claim, you will have the attorney represent you to bring the claim to a judge in addition billing them the costs of the attorney and your time and/or lost wages for having to go to court.
It's kind of a bluff but Insurance companies are not in the business of spending a lot of time (money) on things. If they can take a shortcut they will.