MT-82 Not going into 4th Gear and Making Noise
04-17-2015, 10:05 AM
#21
3rd Gear Member
Thread Starter
Join Date: Sep 2011
Location: DE
Posts: 546
Yeah, I'm glad that the dealer suggested it before me. We'll see what the "big guy" says, but I can't imagine them letting the car sit in a service bay for 30 days if a new box will get it out the door by early next week.
04-17-2015, 06:01 PM
#22
4th Gear Member
Join Date: Mar 2014
Location: Austin, Texas
Posts: 1,155
They don't need Ford's permission to give you a loaner - sounds like they are being cheap bastards and want Ford to throw some extra money at this. The dealer could easily loan you one of their vehicles or make other arrangements with you. A month is unacceptable.
You are probably outside of the lemon law time constraints now, but I'd still encourage you to look into that.
You are probably outside of the lemon law time constraints now, but I'd still encourage you to look into that.
04-17-2015, 11:32 PM
#23
5th Gear Member
Join Date: Mar 2008
Location: wisconsin
Posts: 2,260
They don't need Ford's permission to give you a loaner - sounds like they are being cheap bastards and want Ford to throw some extra money at this. The dealer could easily loan you one of their vehicles or make other arrangements with you. A month is unacceptable.
You are probably outside of the lemon law time constraints now, but I'd still encourage you to look into that.
You are probably outside of the lemon law time constraints now, but I'd still encourage you to look into that.
04-17-2015, 11:38 PM
#24
4th Gear Member
Join Date: Mar 2014
Location: Austin, Texas
Posts: 1,155
There's numerous dealerships these days that have their own fleet of loaners. When possible I give these dealers my business.
04-18-2015, 06:51 AM
#25
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Join Date: Sep 2011
Location: DE
Posts: 546
technically, ford will reimburse the dealer for X amount of rental days per quarter, so if they are over that, then they may be asking if ford will cover extra. the point is moot because the trans was on backorder for as long as the parts, as of 3 weeks ago.
04-18-2015, 08:57 AM
#26
5th Gear Member
Join Date: Mar 2008
Location: wisconsin
Posts: 2,260
How can anybody take you seriously when you say things like this?
That is correct. Ford will only give me 'X' number of days in a loaner vehicle. They will put me in a car on Monday. Also correct on the trans. Same lead-time as the output shaft that was broken when doing teardown. I can't fathom how there are no parts ANYWHERE that are needed for my trans.
That is correct. Ford will only give me 'X' number of days in a loaner vehicle. They will put me in a car on Monday. Also correct on the trans. Same lead-time as the output shaft that was broken when doing teardown. I can't fathom how there are no parts ANYWHERE that are needed for my trans.
05-19-2015, 06:38 AM
#27
3rd Gear Member
Thread Starter
Join Date: Sep 2011
Location: DE
Posts: 546
Quick update. My car has been at Ford for 6+ weeks now. They replaced every bearing and bushing in the trans and got a new tail housing, and when putting it back together a burr caught a bushing on the tail housing and jacked it up. The bushing is not serviceable. The techs at the dealership are clearly frustrated, they have done dozens of repairs on the MT-82 and never had this much trouble.
As of yesterday, Ford will be sending a brand-new, fully-assembled unit to go in my car. That could take until July to get to the dealer. By then it will have been at the dealership for ~4 months. This sucks, I'm still making payments on the car. And no, no one from Ford Customer Service has contacted me. I have only spoken with the dealership, who have been as helpful as they can be, but their hands are tied by the lack of parts and long lead times.
As of yesterday, Ford will be sending a brand-new, fully-assembled unit to go in my car. That could take until July to get to the dealer. By then it will have been at the dealership for ~4 months. This sucks, I'm still making payments on the car. And no, no one from Ford Customer Service has contacted me. I have only spoken with the dealership, who have been as helpful as they can be, but their hands are tied by the lack of parts and long lead times.
05-19-2015, 07:34 AM
#29
Quick update. My car has been at Ford for 6+ weeks now. They replaced every bearing and bushing in the trans and got a new tail housing, and when putting it back together a burr caught a bushing on the tail housing and jacked it up. The bushing is not serviceable. The techs at the dealership are clearly frustrated, they have done dozens of repairs on the MT-82 and never had this much trouble.
As of yesterday, Ford will be sending a brand-new, fully-assembled unit to go in my car. That could take until July to get to the dealer. By then it will have been at the dealership for ~4 months. This sucks, I'm still making payments on the car. And no, no one from Ford Customer Service has contacted me. I have only spoken with the dealership, who have been as helpful as they can be, but their hands are tied by the lack of parts and long lead times.
As of yesterday, Ford will be sending a brand-new, fully-assembled unit to go in my car. That could take until July to get to the dealer. By then it will have been at the dealership for ~4 months. This sucks, I'm still making payments on the car. And no, no one from Ford Customer Service has contacted me. I have only spoken with the dealership, who have been as helpful as they can be, but their hands are tied by the lack of parts and long lead times.
Have you contacted the CRC? I haven’t heard from you since last month. Also, please PM me with your VIN, dealer, mileage, full name, and best daytime number. I’ll get this looked into for you.
Deysha
05-19-2015, 08:28 AM
#30
5th Gear Member
Join Date: Mar 2008
Location: wisconsin
Posts: 2,260
Quick update. My car has been at Ford for 6+ weeks now. They replaced every bearing and bushing in the trans and got a new tail housing, and when putting it back together a burr caught a bushing on the tail housing and jacked it up. The bushing is not serviceable. The techs at the dealership are clearly frustrated, they have done dozens of repairs on the MT-82 and never had this much trouble.
As of yesterday, Ford will be sending a brand-new, fully-assembled unit to go in my car. That could take until July to get to the dealer. By then it will have been at the dealership for ~4 months. This sucks, I'm still making payments on the car. And no, no one from Ford Customer Service has contacted me. I have only spoken with the dealership, who have been as helpful as they can be, but their hands are tied by the lack of parts and long lead times.
As of yesterday, Ford will be sending a brand-new, fully-assembled unit to go in my car. That could take until July to get to the dealer. By then it will have been at the dealership for ~4 months. This sucks, I'm still making payments on the car. And no, no one from Ford Customer Service has contacted me. I have only spoken with the dealership, who have been as helpful as they can be, but their hands are tied by the lack of parts and long lead times.
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