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Old 03-25-2009, 08:51 PM   #11  
gec
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smoked_lights ebay mustang tail lights Custom Auto Lighting Palm Springs, CA


^^^ that should help out with people google searching leading to this thread..you got his email add it to the thread
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Old 03-25-2009, 08:55 PM   #12  
StriderTacticaL
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Forwarded conversation
Subject: Status of order
------------------------

From: Brandon <***************@gmail.com>
Date: Sat, Mar 21, 2009 at 5:08 AM
To: [email protected]



Hi Brandon,

I sent an email about 2 days ago wondering about the status of my order but I didn't get a reply yet. Can you let me know about the status of them?


Thanks

----------
From: <[email protected]>
Date: Sat, Mar 21, 2009 at 10:48 AM
To: [email protected]



what did u order and when?


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From: Brandon <***************@gmail.com>
Date: Sat, Mar 21, 2009 at 12:27 PM
To: [email protected]



I ordered a pair of 99-04 Mustang dark smoked taillights. I paid you through paypal and my paypal address is ***************@gmail.com. It was $160 shipped.


Thanks,
Brandon



----------
From: <[email protected]>
Date: Sat, Mar 21, 2009 at 1:50 PM
To: <***************@gmail.com>



I believe they went out today, didn't u receive a tracking email?

----------
From: Brandon <***************@gmail.com>
Date: Sat, Mar 21, 2009 at 4:05 PM
To: [email protected]



Yeah I just got it....thanks

Brandon



----------
From: Brandon <[email protected]>
Date: Mon, Mar 23, 2009 at 2:54 PM
To: [email protected]



Hi Brandon,

I just received my taillights and I am having a problem with them. I was wondering if you can call me at 310 *** ****

Thanks,
Brandon



----------
From: <[email protected]>
Date: Mon, Mar 23, 2009 at 2:58 PM
To: <***************@gmail.com>



what kind of problem could you be having?

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From: Brandon <***************@gmail.com>
Date: Mon, Mar 23, 2009 at 3:04 PM
To: [email protected]



I just received the taillights in the mail. Firstly I would like to say I am impressed with the way you packed them with all the bubble wrap and etc. I was worried dust and etc might get into the housings but I saw that you taped them off too which was great.

In terms of the spraying, I am impressed with the quality of work done, it really looks smooth, glossy and "factory". There is a really small debris of what seems like a plant branch which seemed to have been stuck onto the lights before they were sprayed so there is kinda like something sticking out on one of them but that isn't the main problem.

I was looking into the housings and I noticed that the inside reflective plating is all chipped up and peeling. It's kinda hard to see especailly with the tinted cover but it will definitely be noticable once they are on and lit up at night. I know you use core returns/used taillights to do your work so i'm not sure if this is the cause?


Brandon



----------
From: <[email protected]>
Date: Mon, Mar 23, 2009 at 3:10 PM
To: <***************@gmail.com>



odd, i actually just started buying aftermarket lenses that i was impressed with the quality, this way i dont have to worry about this crap. Its just one lense? Can you just send me the side that is messed up from your car? And I will spray the other side to match it? As for the plant branch or something I have no idea what you could be talking about perhaps pix would help, every here and there there will be very tiny debris with any paint job even in a paint booth. usually its so minimal it would never be noticeable unless you held is specifically to your eye. With the shape of most tail lights and time restraints I cannot sand down every set, or even fit a buffer in the wedges of a tail light. Let me know what we can do though, if you send me your stock one, i will spray it for free and return it to you

----------
From: Brandon <***************@gmail.com>
Date: Mon, Mar 23, 2009 at 3:30 PM
To: [email protected]



Thanks for the reply. The little debris thing is pretty noticable but it is honestly no sweat. I tried to take pics of the inside of the housing but because of all the reflection and how dark the tint is, I couldn't really capture what I see with the eye. I did manage to take a pic from inside one of the lightbulb housings so you can see what I mean about the chipping and peeling. Only it is also throughout the entire housing and not just where it is in the pic. It's actually pretty bad. This is for the left side taillight. The right side is just fine.

It will be kinda hard for me to send you my stock left one because I will be without it and this is my only car and I drive it everyday. I really don't want to have to put it on and then take it off again for the replacement. Can you just send me a sprayed left side and once I receive that I can return to you the original left side with the problem?


Brandon


----------
From: <[email protected]>
Date: Mon, Mar 23, 2009 at 3:40 PM
To: <***************@gmail.com>



they literally take less then 5 min to put on and take off.. have you looked at it?

----------
From: Brandon <***************@gmail.com>
Date: Mon, Mar 23, 2009 at 3:48 PM
To: [email protected]



I did look at a how-to on replacing the taillights and it does involve removing the trunk lining and several screws as well as having to use some sealant and etc. I would really appreciate it if I could just be sent a replacement so I can just have it on nicely all at once and I can promptly return the bad left side to you. I've waited really anxiously for these taillights but the left side is really pretty bad.

I am trying to take pics by removing the head off my maglite flashlight so I can simulate my brakelight bulbs so you can see but it just won't come out in the pics.

Brandon



----------
From: Brandon <***************@gmail.com>
Date: Mon, Mar 23, 2009 at 3:55 PM
To: [email protected]



I just took another picture similar to the one I sent you. You can see how heavy all those black chips or peel (or something) are


Brandon

----------
From: Brandon <***************@gmail.com>
Date: Mon, Mar 23, 2009 at 6:20 PM
To: [email protected]



Hi,

did you manage to get my last email?


Thanks,
Brandon



----------
From: Brandon <[email protected]>
Date: Mon, Mar 23, 2009 at 7:04 PM
To: Brandon <***************@gmail.com>



Ya they take 5 min. 4 10mm nuts. On and off

Sent from my iPhone

----------
From: Brandon <***************@gmail.com>
Date: Mon, Mar 23, 2009 at 7:18 PM
To: Brandon <[email protected]>



Brandon,

I could do that but what I am saying is I want to keep my 2 original headlights complete and unpainted....that way I have my original set if I ever wanted to go back. I honestly would have no use for this bad smoked left side. I could send you the bad left side and then you can send me a replacement or you can please help me out and send me some replacements first that way I can have my smoked tails on sooner.


Brandon



----------
From: Brandon <***************@gmail.com>
Date: Tue, Mar 24, 2009 at 11:07 AM
To: Brandon <[email protected]>



Hey,

I'm still waiting on a reply for the replacement. Can you get back to me on this?


Thanks



----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 12:15 AM
To: Brandon <[email protected]>



Brandon,

By now I am confident that you have read my emails and have choosen not to reply. You described the taillights to be in "perfect/like-new" condition and mine are not. I am asking you for a replacement left side. I filed a dispute claim on PayPal but that is not the route I would like to go. The bottom line is I have paid you promptly and I would like to have a nice pair of smoked taillights in good condition.

Are you going to help me out or not?


Brandon



----------
From: <[email protected]>
Date: Wed, Mar 25, 2009 at 12:57 AM
To: <***************@gmail.com>



ITs in paypal's hands


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----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 1:06 AM
To: [email protected]



Brandon,

It is not in paypal's hands. The claim was filed directly to you to see if we can resolve it privately. I am not a person of grudges and I love the quality of the smoked job itself. Are you really telling me now that you don't want to work this out?

I have a lot of friends who will be interested in your products. Several of them have smoked taillights done by local shops and almost all of them look terrible. You have made numerous notes in your descrption and your packing note in the box that you strive for customer satisfaction...is this that service that I am receiving?

Hope to hear from you soon,
Brandon



----------
From: <[email protected]>
Date: Wed, Mar 25, 2009 at 1:32 AM
To: <***************@gmail.com>



I no longer have the money in my account, so what is the use of waisting time responding to emails. Its a business not a charity

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 1:36 AM
To: [email protected]



Brandon,

I filed a claim with paypal and got an automatic response saying that the claim ingestigation is complete and they are unable to help me because an investigation would only apply towards the shipping/receipt of goods. It has and now is totally up to you to resolve this issue.

Obviously by your email responses (or lack thereof) you have shown your intent to not be willing to cooperate and ressolve this issue. I am a member of several forums and I will make sure I post my experiences with you in as many as I can. Honestly, as you being a seller of smoked taillights for many cars, I am very surprised you want to risk your reputation over one left smoked taillight.


Good Luck,
Brandon

----------
From: <[email protected]>
Date: Wed, Mar 25, 2009 at 1:37 AM
To: <***************@gmail.com>


I gave you many options to work it, whatever you did with paypal they deducted 160 from my account so that's that

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 1:41 AM
To: [email protected]



Brandon,

You did not give me "many" options to work it. You have only given me one, and that was to send you my stock left taillight for a free smoke job. I have told you that I did not want to go that route because I wanted to keep my original pair of taillights complete and unpainted. Also, if I went that route, I would be left with your original smoked left side which will be useless.

I had asked you numerous times if you can send me a replacement so I can send the original bad left one back to you. How did they deduct $160 from your account? As I have said, they sent me an email (and probably an automatic one) saying they cannot help me because the filed dispute was relating to the quality of a product and not receipt of the shipment itself.


Brandon



----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 3:32 AM
To: [email protected]



Brandon,

I was hoping I could possibly see if the lens could be removed from the taillights and put on my stock ones in hopes of salvaging as much as I can from this purchase. I just noticed that the plastic studs on the rear exterior of the pieces have been broken off too. I took a pic (attached). You can see one still on and the other 3 have broken off.

So much for working with "perfect/like-new" OEM cores. You have really shown your "strive for high customer satisfaction". I'm gonna make sure I post my experience with you in as many forums as I can. It really is a shame that it has escalated to this level.

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 3:33 AM
To: [email protected]



Heres the pic

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From: <[email protected]>
Date: Wed, Mar 25, 2009 at 9:13 AM
To: <***************@gmail.com>



first of all theres not 3 of them theres ****in 2.. ur lucky to have any at all most of the time they ALL break off when people remove there lights because they get stuck.. THey have 4 major mounting threads with nuts that holds the light on perfectly, im sick of your bitching do what you have to do and post where you'd like your not getting very far with me at all

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 10:30 AM
To: [email protected]



Obviously you did not even pay attention to the picture because there are 2 on each taillight for 4 in total and 3 of them have come off. How am I bitching? I made a legit comment at the start telling you about how the insides of the left one is all messed up and you kept trying to go around it. Those plastic tabs are not a big deal, I just wanted to point out that you shouldn't advertise your cores to be in perfect/like-new condition. Those tabs don't matter but the reflective interior being all messed up is a big deal.

----------
From: <[email protected]>
Date: Wed, Mar 25, 2009 at 10:32 AM
To: <***************@gmail.com>



u keep bitching about other things and coming back to the reflective crap.. just send the lights back

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 10:40 AM
To: [email protected]



The reflective stuff is the main issue here. I'm not worrying about anything else. I've already kindly asked you many times for a replacement. I mean for christ sake i'll even pay for shipping of the replacement, I would just really like to put these on my car as I've told you many times how much I am impressed with the quality of the spray job.

You tell me what I am doing wrong here.


Brandon



----------
From: <[email protected]>
Date: Wed, Mar 25, 2009 at 10:45 AM
To: <***************@gmail.com>



send em back, ill send somethin else

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 10:56 AM
To: [email protected]



Well I already said I wanted to receive a replacement first. Then as soon as I get that I will just ship the original left side to you.

----------
From: Brandon <***************@gmail.com>
Date: Wed, Mar 25, 2009 at 3:28 PM
To: [email protected]



Can you please get back to me on this?


Thanks,
Brandon
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Old 03-25-2009, 08:57 PM   #13  
StriderTacticaL
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Make sure you read it carefully because we both have the same names. But my email address is the gmail.com one whereas his is aol.com
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Old 03-25-2009, 08:59 PM   #14  
StriderTacticaL
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His name is Brandon Schmidt

His eBay username is: "smoked_lights"

He replies your emails from: [email protected]

His paypal address is: [email protected]
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Old 03-25-2009, 10:10 PM   #15  
StriderTacticaL
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I just tried putting them in the oven at 250 (I followed americanmuscle.com's how-to vid about getting rid of condensation in headlights) and I tried pulling the lens off and it wouldn't budge...I don't wanna crack it so I didn't force it too much

Anyone know how am suppose to go about this?


Brandon
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Old 03-25-2009, 10:40 PM   #16  
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A heatgun is best for this. I'm assuming u don't have one laying around so see what the ladies have in the house for a super hot hair dryer n try that. Once u break the seal in one section the rest will come off quickly.
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Old 03-25-2009, 11:17 PM   #17  
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I just tried using a blowdryer and put it right up to it for a good while and got it really hot to the point that I can barely touch the part and it will won't even make a creaking sound
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Old 06-05-2009, 01:23 PM   #18  
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Bumping this up. I have had a horrible experience with him. He even went as far as having his friends Raul and "Dionisio" bid and win some of my auctions.

At first, he was upset since I didn't want to pay his retail price and inquired about his "best offer" which was basically nothing. I got a notification from ebay saying he dropped the price $15 and ebay still had the cashback so I took advantage. The tails looked good, right? Not so.

First, his weight was off and I had to pay $1.50 extra to receive it (little did I know, I should have refused it). Not much, but why should I pay more when he charged me $20 to ship when it only cost him about half. Guy deflected trying to make me come off like I'm "cheap" yet he wanted to save $2 and wouldn't use proper packing material (yeah, he used trash bags to cover them!). Yet, he wouldn't drop the price $10 on the best offer. Weird guy. Makes you look cheap over $10, yet he makes me pay an extra $1.50 shipping and wouldn't even drop the price any until he offered 5% off.

So begins the drama like he's from The Hills.

Me (M):
"Your weight was off. Thanks a lot. I had to pay extra, you were off by 2 lbs. I had the USPS weight the tails at 2lbs each and the box was a little over a lb with the packing. Secondly, the bulbs don't work. Lastly, they day time output isn't that great. I'll send you pics in a little bit."

Him (H):
"You dont need to have an attitude, all you have to do is ask and id pick up the extra shipping. If your not happy with them your more then welcome to send them back"

M:
"What attitude? It's all in how you read it. So actually, you're the one with the attitude. If that ever happened with any of my customers I'd be pretty embarrassed. But really, saving $1.46 over 2 lbs is pretty petty. The light output really isn't that great. Your clearcoat looks to have an orange peel effect. There was some spotting on it too from dust. I'll get pics of that later since this isn't how I expected to start of my weekend.

http://img35.imageshack.us/img35/949/image1tco.jpg
http://img40.imageshack.us/img40/5559/image1fwn.jpg"

H:
"I dont sell bulbs, i rarely ever include them anyway. I get them from junk yards or other people. The bulbs are just a bonus anyway"

H:
""Your weight was off. Thanks a lot." Dont think it really matters who reads it the thanks alot was sarcasm.
Seems your unhappy about them, and wont be happy with them so why dont you just send them back?"

M:
"You're interpreting sarcasm as attitude. Did you really think the USPS wouldn't notice? Do you think it was professional for me to have to pay additional postage? I can't do much on a Friday night, Saturday, Sunday or Monday the holiday. So how exactly did you want me to send them back?"

<Editors note: I got chewed out by USPS for being off .5 oz on a package I shipped out. Remembering this drama, I asked how 2lbs could get through and I had to pay for shipping twice. She said that's illegal and manipulative of the USPS and I could report him for that. Maybe I should?>

H:
"not at all, usps obviously doesnt notice no. I dont have a scale and ship about 20 sets out a week between 3-6 pounds. I guess and havent had anyone pay anymore since. You act like I sent it on purpose with less postage to make you pay?? usps operates on saturdays, send them back however you please"

M:
"They are pretty light, but they aren't that light. And I wouldn't think you did it intentionally, but look at your most recent feedback and tell me to think otherwise. I'm not going out of my way on a weekend. There is no gain. You chose a poor box and it's not the best to return them in. I should have shown you pic of it, but I didn't want to bother with that."

<Editors note: Feedback in question said something along the lines of that the buyer had to pick up extra postage, like me, and has since been revised. Feedback was revised on Jun-04-09 22:17>

H:
"I know i just noticed that, quite confused trying to figure this all out. Need to invest in a scale apparently, and raise my shipping costs "

M:
"Okay. Good luck with that."

M:
"Returned. Shipping cost $17. <tracking redacted>"
<Editors note: I shipped it back FedEx.>

H:
Not a problem. Im going to go through ebay and file to get my money back from the listing and final value fees. FYI if you respond to the emails I wont get the fees back. It needs to go unanswewred for 7 days and then they grant me the refund, then i will do your refund at the same time.

M:
I don't think so. If I don't respond, I get an Unpaid Item Strike. It says I have until "Jun-03-2009" to respond. The tails will be returned the day before.

H:
How did you send so I know how to expect them

M:
You just issued a strike. Remove it now! http://pages.ebay.com/help/sell/remove-unpaid-item.html

<Editor note: he said I didn't pay and issued me a strike. I paid, he did it the wrong way>

H:
Need to get the money back from eBay im not going to pay them 20.00++ for a listing that did not go through. Where do you get off demanding **** out of me anyway? Im getting quite sick of it to say the least. Its been going on since day one, ive been trying to be corgial with you. I dont even offer refunds in the first place.

<Editor Note: quick to get his money back, but what about me?>

M:
How about you worry more about removing the strike than when you'll get the tails.

H:
compare your feedback to mine. The only negative I have is about a year ago.. out of 550 feedback, compared to your 50. Which was from an idiot, who didnt know how to wipe a smear mark off the light, and when he tried to erase the negative it was too late. I cant please everyone, i try as hard as i can but theres always people like you who are virtually unpleaseable it comes along with business and is expected. Feedback works both ways, so does everything on ebay. I do what I can, as you can see by reading my feedback. Even though i take along time to get orders out (due to the fact my painter and the booth can only be used when there is no work at the shop) MOST people still appreciate it and are happy with the product. I have sold more lights then anyone on ebay for over 2 years now, this isnt my only business venture. Dont think i dont remember how cheap you are, trying to get the lights way before me, and not till i dropped them 10 bucks did you finally purchase. I live in California, do alot of lights locally and have them on both of my cars, havent got a ticket yet. Should i get a ticket i have 3 months to take care of it, and a 10.00 fine big deal

M:
Actually you've got some nerve. You're the idiot that issued an unpaid item strike on me. You did it wrong! So why would I not demand that? I had to waste 15 minutes to get eBay to remove it. Besides, it's not like you mentioned no returns anywhere. You rant and rave about your lights, yet the light output is very poor and the clear coat resembles an orange peel effect. They are actually pretty illegal. Doesn't CA have tough laws? You think you've been "cordial" with me? That's funny. I don't remember you reimbursing me for the shipping. You've got some real unprofessional attitude. Don't you care about your feedback and DSR's? I've only have 1 minor problem selling on here and I handled it quickly and professionally without any attitude. I don't understand why you can't act mature. Had I known, I wouldn't have bothered.

H:
Like i said i take full responsibility for that, of course. I tried to contact the other person too but they dont respond there new to ebay imagine that. That is completely understandable. I would of been more then willing to cover that. Like i said i ship them all the same they all between 4-6 pounds mostly and I havent had a problem since. It looks like the post office mustjust pick packages at random or something i really have no idea. Im not familiar with other laws. Im heavy in the car customizing thing as im sure you seem to be, as you may know nothing we really do is legal. Its all if the cop wants to be on a power trip that day or not. Luckily for me, I've lived in this town for awhile and have got to know a couple cops here and there, who of course think window tint, or tail light tickets are bull**** but thats besides the fact. I understand it was bad right off the bat with the shipping costs, because I missed it by a pound it seems? for 1.50? Who knows, im not too concerned with it. If i make a mistake im there to cover it. As for the return policy there is none listed because there is not one. Of course i care about my feedback, thats why I told you to send them back. Believe it or not i take pride in what I do and find myself fourtenate to even be able to sell these. I go to school full time, and I got extremely lucky with this allows me alot of free time and money to pay the bills. I would not ship anything out I would think as ****, as Im a stickler about quality too believe me. As for the orange peel i have no idea, there are always variations in paint, if i notice a run or something it is immediately taken care of (other sellers on ebay are too lazy and take 30.00 off the price when it could of been fixed in 15minutes) I'd rather not send something even out like that. You're lights are the exact ones pictured in the auction, which dont seem to look orange peeled to me. Orange peel can be taken care of also, but im not going to sand and buff everyse

M:
So what? Look at your most recent feedback. Same problem with the shipping. Calling me cheap? Hah. You cheaped out over $1.50! I still have yet to get that back. You made $10 in shipping, I don't see you refunding the difference. I paid $15 to ship back. I don't see you dipping into your pocket to cover that. You were very quick to give me a strike to get your fees back. That's the biggest "pot meet kettle" I've seen in about a long time. If you're too big for that, then by all means send me the $26.50 I'm due. Once you get the lights back, issue me a refund and you'll earn yourself positive feedback and stars. As for a ticket in NY, they can be nice and just issue a fix it and wipe it clean or issue a "insufficient lights" or "no signal" ticket and you can bet it's way more than a $10 fine. The cheapest fine is a $50 parking ticket and then it's another $50 fee.

H:
If nothing else, just look at my feedback like I said earlier. I do take pride in my work even if you think its junk. 99.7% of peoeple who bought from me dont seem to think so.

<Editors note: He seems to have some negative feedback on a few forums>

M:
Yup, just trying to make a point since you seem to make it out to be some chump change. I'm not rich. So send a separate payment of the $26.50 I'm due.

H:
Lastly, I made 10.00 on shipping? Pretty bold statement to say. Who do you thinks takes the time to package these up? Buy the bubble wrap, peanuts etc. Where do you think the ink comes from that prints the label? Or the sticky paper. Or the tape to seel the package? Or the gas to drive them to the post office? Or lastly the boxes. If anyone makes any unecessary money its paypal taking 3%, and ebay taking over 20.00

<Editor note: ebay said you can't charge for that, should I report that too? lol>

M:
You said you were refunding the $1.50 but it never happened. Shipping was $17 to ship back. Shipping overage was $10. I'm returning the lights back to you as per previous correspondence. Why wouldn't you refund it? You came off like $10 is nothing but were quick to get your fees back. So if it's my $10 it's me being being cheap and no "big deal" but when it's yours, then it's non refundable and a big deal and not cheap?

H:
went from a 1.50 under postagt, then to 17.00 to mail them back, then to 15.00 in your last email, now its up to 26.50. At any rate since when is shipping refundable

M:
Delivered yesterday. Please process refund.

H:
think there might be a reason i put them in trash bags when i sent them? its the only thing that doesnt scrtach them, not i have to re clear them

<Editor note: oh no, not reusing trash bags? How un-eco-friendly of me. >

M:
Okay. I haven't received a refund back yet. Are you sending it?

H:
Ok so where do i start. You're lucky to get a refund at all for one you didnt send them back in the garbage bags, now i have to resand and clear them. I told you before shipping is non refundable why would it be? With the pictures you use on your auction that should cover the rest of the costs. And if you want to leave me a negative be my guest, as i said you will get the same in return plus more. Furthermore. I put the refund on a credit card specifically because I know how you work. Try anything else, and ill reverse the charges completely. Thanx and have a nice day.

M:
So you want me to go to PayPal to get my refund? Go ahead and do a chargeback, see what happens.

<He sent back just the item price, not shipping, under the form of a payment. I paid for shipping 3 times.>

H:
lol, gotta get that extra 20 bucks big dog

M:
Just like you "gotta get that extra" from shipping with the wrong weight. And "gotta get that extra" on the ebay fees too, right?

H:
<replied to an old email 2 days ago, M: Okay. I haven't received a refund back yet. Are you sending it?>
Contact info isnt even correct, so if you want to contact me through email. In my eyes the only resolution is for me to send you the feedback retract form and u push ok, if not feel free to handle it anyway you can

M:
I sent that 2 days ago and we already moved passed that.
I'm not removing the feedback. You said you didn't care. It stands since your attitude hasn't been professional, you haven't issued a full refund, and you haven't refunded me for the shipping.

Besides, you might want to update your info because I don't appreciate having your friend Raul and "Dionisio" bid and win my auctions. I'm going to have to get in touch with eBay to put an investigation about all this.

H:
Yes indeed you will
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