TOMMY01GT

I was pulling my calipers for cleaning and found I was missing a caliper to bracket mounting bolt, so I went to the local dealer, ordered what they said was the right bolt, given a detailed description of the bolt and where it went.

Today I go to pick it up and its not the right bolt, its the huge bracket to axel bolt.

So he asks me the following...

Make and year?

me-2001 Mustang GT

him- V6 or V8?

me- serious? Its a GT..4.6 buddy.

him- OH...sorry.

SO he fumbles around at his computer and finally spins it around and asks me to point to the bolt..which I did.

Then 5 minutes later he tells me I can only get that bolt if I buy a "pin kit"..Which I dont need, my pins are free and smooth. The kit is 20 bucks.

Then he suggests going to a salvage yard...

wow....Gotta love it.

WhiteFoxGT

seems typical. I worked at ford for years. all the little common things, outta stock or unavailable. But random useless crap was always on the shelf


You best bet is to take the remaining bolt you have left, go to a hardware store and match it up

ctgreddy

^agreed. my dealer would be exactly the same. really cant blame them that they dont have a bolt.

zero2005

my dealer did a 500 mile radius search for a 2007-11 GT500 harmonic balancer bolt(gave them part number)... nope... nothing... so all dealers within 500 miles... ultra fail. lol.

TOMMY01GT

Well, just ordered a Raybestos pin kit for 8.96 shipped to my door from Rockauto...works for me!

allinon72

Ford service/parts department strategies:

1. They will provide the part/service, but at a ridiculous rate

if they can't do that,

2. Tell you a bunch of ridiculous stories to get you out of their shop

BraMas

You do know that all Local Chain Auto Parts stores stock those kind of parts. The Stealership is the absolute last place you go for replacement parts

JRad405

NAPA they haven't failed me yet. Maybe a little more expensive, but if I need a bolt that will definitely fit they are probably my best alternative, next to home depot.