Before you buy from modular head shop you might want to read this
04-20-2012, 06:27 AM
#61
5th Gear Member
Join Date: Sep 2006
Location: Northwest Ohio (Fort Wayne Area)
Posts: 4,760
I agree and disagree with this, while it is not his fault for the hals a$$ packing on the shipping he did have insurance on the packages for 1000 dollars each so he is going to get his money back he doesn't need to screw the customer which will cause him to lose even more money. Sometimes you just have to eat it so you dont lose alot of customers like he is now.
04-20-2012, 07:01 AM
#62
5th Gear Member
Join Date: Feb 2010
Location: PA
Posts: 2,758
thats another issue in itself, which i covered in my last post and nick covers on that page in his website. Stuff happens, each and every day. I can tell you your car will be fixed by 4pm, but when the parts show up at 2pm wrong, you now have to wait another day or 3 because the correct one is backordered. Or, you go to take one thing apart and something else breaks in the process. This applies to ANY job, not just cylinder head work. Sure the time frame may have been a little unacceptable but you got to put your self in his shoes sometimes and see how you would feel/react put in nick's situation, or anyone elses in that matter
04-20-2012, 07:05 AM
#63
5th Gear Member
Join Date: Feb 2010
Location: PA
Posts: 2,758
lets get off the topic of him taking months and months to do heads. The biggest thing he did to **** himself is one, take 1000 from the customer for a friggin broken cam cap(that he could easily take off the op's original heads that were "junk"). and second that last comment he said about "go ahead and tell everyone, i'll be happy if i never have to port another set of 4v heads again". that was immature and down right stupid. If you dont like doing 4v heads than just make yourself out to be just a 2v company. easy as that. dont screw people with bad heads and basically steal their heads they supplied and expect nothing to come from it. I especially liked his post about the damaged heads, where he said he could fix the cracks and wouldn't be afraid to use it in a n/a build. so, you know that's EXACTLY what he's gonna do. keep the op's heads, not give him money back for them, then port them fix the cracks(if there's even any there) and sell them to someone building a n/a motor and make even more profit off of the op.
And im with CT im still trying to figure out why ONE cam cap cost $1000? The second one is laying behind the head in the picture and it looks fine so only one cam cap is broke but he cahrges OP $1000?
04-20-2012, 08:21 AM
#64
4th Gear Member
Join Date: Aug 2007
Location: Delawere
Posts: 1,334
I agree and disagree with this, while it is not his fault for the hals a$$ packing on the shipping he did have insurance on the packages for 1000 dollars each so he is going to get his money back he doesn't need to screw the customer which will cause him to lose even more money. Sometimes you just have to eat it so you dont lose alot of customers like he is now.
he is losing lots more business here definately
04-20-2012, 09:14 AM
#65
The biggest issue for me with the whole situation is after the heads were machined u didnt inspect them before shipping them????? Really???? Wait times ok **** happens, but when u use a 3rd party for machine work you better inspect the stuff before you send it to the customer because its your a$$ when its wrong, as per this scenario.
04-20-2012, 11:35 AM
#66
Go Texas!!!
Join Date: Jul 2009
Location: Lincoln, NE
Posts: 4,613
Rumor has it that the pic of the "junk" heads are from a non-pi 2v head. So he posts a pic of a head that isn't the OPs to show his heads are bad.
Way to do business right Nick.
Way to do business right Nick.
04-20-2012, 03:26 PM
#67
5th Gear Member
Join Date: Nov 2005
Location: MN
Posts: 4,412
I totally agree with you man. I run a small private auto shop with one other guy. There is so much crap that goes on behind the scenes people just do not understand. I spend about 5 hours a day actually wrenching, the rest is all phone calls, parts, customers, making sure the bills are split up and paid, accounting, etc.... **** gets hectic fast. Then you get one impatient customer, and a simple hold up or unavoidable misunderstanding, and people try to **** on your reputation and drive you into the dirt. Plain and simple, the situation sucks on both ends of the deal, but all the blame gets put on the business and Im positive nick wouldnt put his company's reputation on the line over trying to "screw" one customer over.
wait till you get the chance to try and run a small business. I can relate to 80% of the things on that page without even thinking hard about it
wait till you get the chance to try and run a small business. I can relate to 80% of the things on that page without even thinking hard about it
I'm not saying this guy is lying but I see it every day. People come in and blame you for ruining something that you just couldn't physically have done. So you have two choices, replace it knowing you didn't wreck it, or deal with the **** storm of this lying idiot.... Living the American Dream!
04-20-2012, 04:47 PM
#68
OH come on now those clearly look like 4V heads. I think the situation is bad enough for nick with out those kind of stupid rumors going around
04-20-2012, 05:03 PM
#69
2nd Gear Member
Join Date: Jul 2009
Location: canada
Posts: 408
Did he get all the jellybeans the cat knocked over picked up?
04-20-2012, 05:25 PM
#70
I agree, i u cant tell the difference between a 2v and 4v head this technical parts of this situation is far beyond your grasp to make comments.