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ratech ring gear install kit, think twice!

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Old 03-29-2006, 06:07 PM
  #21  
TAPOUT
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Default RE: ratech ring gear install kit, think twice!


ORIGINAL: meiguoren33

Really!! This was the reply I got from Ratech! Replace the asterics with the appropriate vowels. But this guy John used all vowels there were no asterics.


AJ,
Thanks for purchasing our product. Sometimes things happen, no one is perfect. We would have gladly shipped you the missing part overnight no charge. Additionally, some times boxes are opened at the retailer and parts removed.
Since we do not have a chance to have you as a repeat customer. F*CK Y**!!! *SSH*L*!!!

Thanks, John

I have to give props to Ratech for having a sense of humor! I had a similar experience with Summit having shipped a Weiand polished waterpump without the fittings for hoses, but they overnighted them with no extra charge, and were very appologetic.
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Old 03-29-2006, 06:07 PM
  #22  
88BlueGT
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Default RE: ratech ring gear install kit, think twice!

Sense of humor ?!? I dont think thats something you say to your customers trying to be funny.
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Old 03-29-2006, 06:19 PM
  #23  
meiguoren33
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Default RE: ratech ring gear install kit, think twice!

Really I am laughing. If that is the way they choose to conduct their business, that is their perogative. I quess business is good enough they can afford to do that. So when all our jobs go to China, we can all have a sense of humor. We consumers will have the time to wait for parts cause we don't have jobs.
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Old 03-29-2006, 06:22 PM
  #24  
Tims 88GT
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Default RE: ratech ring gear install kit, think twice!

you orded the kit from summit right? its there problem not ratech's
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Old 03-29-2006, 06:28 PM
  #25  
meiguoren33
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Default RE: ratech ring gear install kit, think twice!

Ordered from Summit and the box was received stapled shut from ratech. The local Ford dealership had bolts so I got them. I'm taken a break from it right now. The ring gear is on, but the new pinion has endplay. Going back to United Auto in town here so they can press out the pinion bearing again so I can reshim it. Got an experience doing the ring and pinion?
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Old 03-29-2006, 06:30 PM
  #26  
88BlueGT
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Default RE: ratech ring gear install kit, think twice!

^^ Yea but ratech was the ones who sent him that email. It doesnt matter if they did not ship it because that was not their faults but there is NO excuse in the world to talk/write to customers like that.... thats ridiculous.
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Old 03-29-2006, 06:33 PM
  #27  
Tims 88GT
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Default RE: ratech ring gear install kit, think twice!

yea that was rude of them, but im sure they get that a lot, i will not order parts from summit because the last time i did it went so bad i cancled the order. i bet summit is covering there self up because someone that worked there took the bolts.
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Old 03-29-2006, 06:34 PM
  #28  
88BlueGT
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Default RE: ratech ring gear install kit, think twice!

^^ I wouldnt doubt it. Summit it OK in my book... the bad people are 50resto. They have been HORRIBLE the last 2 times I ordered from them.. but I just cant help it because they have everything that I want all in one place
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Old 03-29-2006, 07:50 PM
  #29  
Tims 88GT
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Default RE: ratech ring gear install kit, think twice!

i never had a problem with 50 resto.
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