Not ever doing business with this company again
06-01-2012, 02:31 PM
#11
5th Gear Member
Join Date: Apr 2008
Location: Acworth, GA
Posts: 3,666
I recently came across a thread where Chris Rose (AM Rep) stepped in and resolved an issue with another forum member. Actions speaks more than words. =-)
They are about keeping their customers happy.
Keep up the great work AM!
They are about keeping their customers happy.
Keep up the great work AM!
06-01-2012, 02:40 PM
#12
Shane,
That won't be necessary as your apology was definitely enough. The fact you made the offer was a very genuine, sincere gesture that speaks volumes for your company. Plus, it turns out its my ballast. I'll figure it all out though. I appreciate the way you resolved the situation. You'll still have my business. Thank you.
That won't be necessary as your apology was definitely enough. The fact you made the offer was a very genuine, sincere gesture that speaks volumes for your company. Plus, it turns out its my ballast. I'll figure it all out though. I appreciate the way you resolved the situation. You'll still have my business. Thank you.
Chris
06-06-2012, 01:27 PM
#17
DDM has ballasts for less than $15.00. As long as they confirm (I'd call them up) that they're compatible, which I see no reason why they wouldn't be, I'd grab a matching pair of them.
If you decide to go that route, shoot AMShaneLesky over a PM with the total and the order number where you bought the lights from us and we'll credit your card back the cost of the new ballasts!
Chris
If you decide to go that route, shoot AMShaneLesky over a PM with the total and the order number where you bought the lights from us and we'll credit your card back the cost of the new ballasts!
Chris
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