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20 minutes on hold with no answer

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Old 04-14-2011, 11:54 AM
  #1  
olvanish
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Default 20 minutes on hold with no answer

I called cruizin concepts today beause I already knew what I wanted and I simply wanted to find out if the parts were in stock or not. After choosing "Sales" from the main menu a guy picked up the phone and said "Cruizin Concepts, can you please hold?" "Sure", I said. For 15 minutes I sat there and listened to the music that I have to admit I didn't enjoy much and for another 5 I got to enjoy being on hold without the music on-- I guess I was holding for long enough for it to stop LOL After 20 minutes I finally gave up-- could've been a 1200 dollar sale, but this was the first AND the last time I tried with you guys. Take care!
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Old 04-14-2011, 11:37 PM
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SyNdicateZ
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Originally Posted by olvanish
I called cruizin concepts today beause I already knew what I wanted and I simply wanted to find out if the parts were in stock or not. After choosing "Sales" from the main menu a guy picked up the phone and said "Cruizin Concepts, can you please hold?" "Sure", I said. For 15 minutes I sat there and listened to the music that I have to admit I didn't enjoy much and for another 5 I got to enjoy being on hold without the music on-- I guess I was holding for long enough for it to stop LOL After 20 minutes I finally gave up-- could've been a 1200 dollar sale, but this was the first AND the last time I tried with you guys. Take care!
ya d00d dey sawk. This forum need to eliminate their relationship with CC.com nuttin but bad experoences from alot of people on here including I
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Old 04-17-2011, 05:41 PM
  #3  
CruizinConcepts
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Originally Posted by olvanish
I called cruizin concepts today beause I already knew what I wanted and I simply wanted to find out if the parts were in stock or not. After choosing "Sales" from the main menu a guy picked up the phone and said "Cruizin Concepts, can you please hold?" "Sure", I said. For 15 minutes I sat there and listened to the music that I have to admit I didn't enjoy much and for another 5 I got to enjoy being on hold without the music on-- I guess I was holding for long enough for it to stop LOL After 20 minutes I finally gave up-- could've been a 1200 dollar sale, but this was the first AND the last time I tried with you guys. Take care!
Hey bud,
I apologize if we had to put you on hold. If was very busy Friday as we are in peak season and to add to matters our power went off at about 5 as the weather that ripped through the south east was several to put it lightly. Power in North GA wasn't restored until the next morning for us. If you ever need anything you can always contact me directly and I wish you would have to begin with as I've been on Mustang Forums for years and Im always quick to respond and I provide forum discounts to members where our general sales staff cannot provide any discounts. if you ever need anything drop me a line directly, I'm always around.


Sincerley,
Mike


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