gidyup

Understood. I expect them to do whatever is necessary to repair the car. That is their job and reason they are getting paid. However, just because they have a car in their possession does not make it their "toy" for a month. Test drive: fine. Joy rides: NOT fine.

So you're saying that people who own less expensive cars deserve to be treated with less respect? I disagree completely. Every customer should be treated with the same level of respect. I would be just as upset if it wasa '68 pickup that was used for "breaks and lunches" without my permission.

Also, it wasn't "100% free"; another person's insurance paid to have the car repaired. The fact that I didn't pay for itdoesn't give them any more right to use my property outside of what was needed to repair the car.

So what happens when my clutch goes out or my driveline breaks because some kid washot roddingit around the parking lot after hours? Who pays for that?

It's my car; I can drive it any way I want. It's not their car; I entrusted it to them so that it could be repaired, "trust" being the operative word. I "trusted" that they would act in a professional manner.

I'm not TOO angry and I will get over it, with or without the six pack.

However, I also don'tthinkthis is a professional way to handle a customer's property, even if it's not a Mercedes. They need to have the proper controls in place to ensure that the property oftheir customersis not abused.

PDXStangDude

Hey gidyup,

Living in the Portland metro area as well I have been warned off by my mechanic to never use Leif's! He told me to many of his clients complained about there customer services, dealing with the insurance companies, and so on. I guess you have to chalk this one up as a lesson learned about Leif's and any shop you take your car to.

my77stang

hell i wasnt happy they put 7 miles on mine after balancing and rotating the tires and cutting the rotors. if you think about it, it should have only taken them like 1-2 miles to go up and down the road and see if it was shakey. i know an extra 5 miles is no big deal, but its the fact that you KNOW they were beatin the crap out of the car because its a mustang.

if some shop put 100+ miles on my car (especially one of my stangs) i believe i would truely come unglued on those bastards.

jmk3

I love the idea of setting your rev limiter to 3000 with your tuner, one more tip is to leave a postit on the dash that says so, then the thrill is gone but they can still test drive.

gidyup

Yeah, I probably should have checked around a little more before going with them but my g/f used them twice and never had a problem. Maybeshe received differenttreatment because she's a hot redhead and her car is a Pathfinder

mustangman02232

dude you drive a mustang they made 180,000 of them there nothing special, we all know for damn sure that had something wasnt fixed it would be "f*cking idiots cant fix a car etc etc" how do you know there was no driveline damage? my buddy was hit in the same spot and ever so slightly tweeked the rear end, we couldnt feel it, and it wasnt there in the estimate, hidden damage can be a bitch, also, how do you know that it wasnt just sitting there idleing? did you reset the trip before it got to the shop?

Orion_240

I don't get it...

Don't they write down the mileage when you drop the car off? Didn't they give you a repair estimate? I would think that would be done everywhere!
Also without knowing the mileage you're assuming they drove it!
Is it possible that maybe someone just siphoned out some gas?

lindseyquads

+1.....I totally agree they need to respect people's property no matter if it's a $500 car or a $50,000 car still isn't right.

Lees07GT

Gidyup is absolutely correct. My car, no matter it's value, is just as important to me as somebody else's Mercedes is to them (probably more so, in fact). If I wanted people taking it for joy rides, I'd park it at a 7-11 with the keys in the ignition. Of course you could probably never prove your case, but it seems to me that I've heard somewhere that unauthorized use of a motor vehicle is against the law........

Arrow

It wouldn't matter if your car was a falling-apart rust pile with 300,000 miles on it, or a $500k Phantom! It's the car of a customer and that demands an amount of respect. 100 miles is an excessive amount to put on a car while in the shop, and I'd be demanding an explanation. Especially since you went in for body work, which doesn't require any test-drive. The milage should have been 1 mile tops!

I hope you have somewhere else to go next time, 'cause I know I would be searching elsewhere. [:@]