Simon1

The pulley was already on the pump. It just needed to go in a little bit to be aligned with the rest of the pullies. Since the SC install, there was some extra prsssure placed on it causing it to growl a little bit at idle and when warm.

Rented the tool for nothing and it's quiet now.

chronos

I agree that everyone has to make a living and no one should have their lively hood taken from them, but some things are so small you feel like a crook charging for them. I know I give my clients a few freebies here and there cause I don't want to feel cheap or have them feel like I'm a rip off. If someone just spent $1,000 for my services, I'm not gonna charge then $20 for something small. This is what leads to the problems of people hating dealers.

stealth_GT

the guys at the dealership are dicks. They'll make you pay for every last thing, not only that but they'll do a "road test" and drive it all to hell and might even bust a hole in your block and cover it up with bondo then use a felt tip permanent marker to cover it up.. I've hear many horror stories like that.

rm9792

I went back and chatted up the mechanic when they installed my blower. Had some issues so spent quite a bit of time with him. Paid off though cause now I just drive straight to the shop and he checks stuff for free now. Advisors are way up front so they cant see anything. Took him to "lunch" one day and he conveniently brought his laptop and ran some diagnostics for me to try and fix a high rpm stumble on the way to Burger King. Diagnostic checkups for $4.99!

157dB

The OP probably is a do it yourselfer and had never laid down a penny in that dealership before.
They saw this and gouged him for 'helping' him with his do it yourself project.
If they screwed up the item somehow doing anything to it like pulling a pulley,
who do you think the customer is going to blame and who do you think has to pay for it, the stealership.
They made a good call by highballing the price for his project help.

liberty911

Actually, I purchased my F150 from them new, and many parts over the years. My name is on their system and they had pulled it up on that day.

The day I went in to inquire about removal of the alternator nut, I had purchased over $200 in OEM parts. I had just paid the parts counter guy when I asked about the alternator nut. So no, I spent good money that day and in the past well into the tens of thousands.

I run my own business and I would never have quoted $50 for something that literally would take no more than 5 minutes, including set up, or even charged for such an act. I was expecting to pay, but believed somewhere around $25 would be more than fair and reasonable.

As an aside, I had to go back to the dealer today to purchase more OEM parts and make a special order. Guess which dealership I did not go to?

alkemist

I'm sure whomever at the body shop took a very nice joy ride in my mustang. It came back with pocket change and a CD in my center console. I'm not exactlly thrilled about that. When I mentioned someone left a CD and change in my car, no one said a peep.

bluovalguy

Thats crap! I dont care if the dealer is assuming some type of risk. They should be competent enough to do something this simple or they should not be employed. And they should not need $50 to do it.

BruceH

......

stealth_GT

lol the heck?.. at least there wasn't any taco bell wrappers in the back or anything.