SSINSERTS
01-05-2009, 05:40 PM
#1
Thread Starter
Join Date: Mar 2005
Location:
Posts: 13
SSINSERTS
This is a message to all people who may want to purchase items from ssinserts. I recently purchased a stainless header plate for my 07 GT500, and I received today. I pulled it out of the box, and went to lay it on the front to see what it really looked like, I was not happy with it. I called ssinserts and was greated with only a hello, NO business name, nor persons name, when I explained that I had ordered the stainless header plate for my car and was not happy with it, and was told in a very stern voice that I had not installed it correctly. I then told the person on the other end of the phone that I had not even installed it, and I wasn't even sure who I was talking to, as he didn't even state the company, nor his name. I was then told "FU&* YOU" and was hung up on.
I have purchased items from them before, and was very happy with them, but after this episode it will be the last time I ever deal with them again. There are plenty of other companies out there for mustang parts. I'm only writting this as I feel other people need to know how I was treated, and they may be next. I'm not telling anyone not to purchase items from them, only be carefull if you have to return it.
I have purchased items from them before, and was very happy with them, but after this episode it will be the last time I ever deal with them again. There are plenty of other companies out there for mustang parts. I'm only writting this as I feel other people need to know how I was treated, and they may be next. I'm not telling anyone not to purchase items from them, only be carefull if you have to return it.
Last edited by nascaracing; 01-05-2009 at 06:10 PM. Reason: Should not have used that type of language
01-05-2009, 10:39 PM
#6
4th Gear Member
Join Date: Jul 2006
Location: Michigan
Posts: 1,231
Wow, you didn't call back? Dude, If that was me, I would have called back, asked to speak to a supervisor, and get my money back. if the wont give you the money back, call ur credit card company. I don't care if it's $5, that's bs and disrespectful.
I run a computer company and that is unheard of. Someone would be fired on the spot!
I run a computer company and that is unheard of. Someone would be fired on the spot!
01-06-2009, 01:01 AM
#7
4th Gear Member
Join Date: Aug 2008
Location: Minnesota
Posts: 1,775
Call back and when someone answers ask to speak with a manager. Tell the Manager and if they again tell you to F off then tell them how your going to go post on a ton of forums how much they suck. 
Problem will be solved either way then. 
Problem will be solved either way then.
