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landomar2014 08-10-2015 02:50 PM

ford warranty
 
i own a 2012 mustang 3.7 i bought it about 2 years ago with about 8k miles about a week ago i went to go start it and it wouldn't crank i took it to ford and they called me the day after and told me the engine is stuck and they're going to need oil change receipts for the powertrain warranty i told him i change my own oil as i do every 7500 miles and he told me you need the purchase receipts . i did not keep them and now Im worried about the warranty not covering the damaged engine. if theres anyone that could help me out i would appreciate it a lot thanks. i am from miami florida. thanks.

Choppertwo 08-10-2015 04:17 PM


Originally Posted by landomar2014 (Post 8501412)
i own a 2012 mustang 3.7 i bought it about 2 years ago with about 8k miles about a week ago i went to go start it and it wouldn't crank i took it to ford and they called me the day after and told me the engine is stuck and they're going to need oil change receipts for the powertrain warranty i told him i change my own oil as i do every 7500 miles and he told me you need the purchase receipts . i did not keep them and now Im worried about the warranty not covering the damaged engine. if theres anyone that could help me out i would appreciate it a lot thanks. i am from miami florida. thanks.

Yikes, I change mine also, and dont have any oil receipts, good luck man

landomar2014 08-10-2015 04:37 PM

thanks

Carolina Man 08-10-2015 05:32 PM

Welcome

88 orangepeel notch 08-11-2015 06:39 AM

Welcome, there is a Ford rep. that is a member here. Hopefully he/she will chime in soon. Good luck


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