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Old 08-27-2014, 11:18 PM   #21
cruisin5268d
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Quote:
Originally Posted by spyder.mustang View Post
UPDATE:
so I called on Monday, and customer service was excellent. they tried to solve the issue and they asked me to send in the PCM. a short time later I got the shipping labels, printed them and shipped it out.

they got it Tuesday, reflashed it and sent it out the same day. (pretty fast isn't it)

so its weds and the PCM is due back but it hasn't been delivered yet.


overall, customer service is great. would I recommend the tuner? I think I would.

THANKS MIKE FOR THE HELP. YOU ROCK!
I think you owe them an apology for your whole "this sucks, blah blah blah" rant before you even game them a chance to address things.
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Old 08-28-2014, 11:38 PM   #22
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so i got my PCM in the mail, the car started. tried loading one of the 3 bama tunes that come with the tuner and it malfunctioned again ( i think the bama tunes may have been corrupted files?.?).... (not saying it was, but the tunes always caused an error, so thats my guess.)


but....

i called and the person on the phone and we got it running again. i deleted the 3 tunes baama put on and modified the premade tune that comes on the tuner from diablosport and it works like a charm.


customer service is great. id recommend these tuners.
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Old 08-28-2014, 11:38 PM   #23
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I think you owe them an apology for your whole "this sucks, blah blah blah" rant before you even game them a chance to address things.
yes very true. to the diablosport crew i do apologize. you guys are awesome.
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Old 08-29-2014, 11:38 AM   #24
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If you'd like, we can redo the custom tunes for you to try to alleviate the issue, send us the AM tunes and a copy of the backup from the tool and we'll set you up.

Thanks
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Old 10-05-2017, 05:52 AM   #25
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hate to revive an old thread but i got a diablosport intune tuner on my 2011 gt 5.0 and now it says no ecu found and car wont start.

it said error and cant write file then it tryed to load the previous file or whatever and bam, no ecu found.

thanks diablosport. this tuner sucks.
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