ORIGINAL: yodre

I took it to the dealer again, just to have it on record. The service guy looked at me like I was stupid and sarcastically stated that everything is A OK. I asked him if he couldnt hear the sound, he said he didnt drive it and didn't have time to ask the technician

I also asked him about a ticking noise I get when I turn. He didnt know what I was talking about. Upon some search I found others are having the same problem.

Also asked him about the gas tank problem, how sometimes when you pump gas it shuts off every .1 gallons so it takes 20 min to fill up. He didnt know what I was talking about.

They delievered my car without floormats, they then said they would mail me my floormats. Its been 1 month and they never did. The manager wouldnt give them to me because my sales guy wasnt in and he knew of the situation. I told the manager if he doesnt get me my floor mats im walking up to that GT and taking them out. There were customers so mr manager gladly went over to another mustang and got me my floormats.

So far Im not impressed with ford customer service, this is my first ford.