tigercrazy718

yea seriously how can they not afford to have more than 1 line
i already emailed brenspeed about a combo so ill be cancelling my payment soon

Sleep Deprived

Sounds crazy but Bama used to have excellent customer service. Doug is a good guy but it seems like business is a little TOO good lately, but with the number of Bama threads popping up as of late that problem will probably work itself out.

tigercrazy718

yea see i heard that and so i was willing to give them my business
but when someone ordered their tune 3 MONTHS AGO its a little ridiculous
and not responding to any calls or emails just scares me away

Sancho805

looks like bama is way too popular these days and there staff may still be the same number.

lundefinedl

I asked him a question awhile back and it took about a month to get to me. I think he is just really far behind on emails and orders. Although, I don't know that for sure, you'd have to ask him!

ABQstang89

Thats weird. I ordered a tune not more than a month ago and actually got the wrong tune. So I called them the next day and by the end of that day I had a new revised tune. I've had nothing but good things to say about bama.

Joshspony

Well, after waiting since 7/29 for my CIA/Xcal3 and reading all of these posts I finally got a hold of Doug at Bama. He explained to me that somebody quit and his backlog is huge. But my order shipped out today, he said it would take a few days to get here. We'll see if it is correct when it comes, and if I'll need any tuning adjustments. His phone hours are 10-4 as stated on the website, I called at 10:05. (just for the people that haven't been able to get a hold of him)

I've got my fingers crossed.

ABQstang89

yeah if you want to talk to doug call him in the morning for sure. Doug is a good guy to do business with. It's a bummer that he is getting somewhat of a bad rep because of this. I'm sure they will get back on track here soon.

tigercrazy718

well i was finally able to get ahold of him
u know how?
by disputing the payment on paypal
that got him to call me in an hour lol
i felt bad about doing it but it just doesnt sit well with me that i call their office about 80 times in a week (including right when the phone hours start) and can never get an answer including emails
he said he will be shipping it out on tuesday so i hope everything goes well
i feel bad for doing it bc i know the guy is a good guy but still its 635 bucks were talking here lol

Jebmustangv6

who is bamma seen alot here about them and I am looking to get a bbk CAI and a bbk 70mm throttle body and a cat back exhuast. And of course I will need to tune for the new mods. so info please guys.