157dB

No need to prime on the S197.
The pump is located on the BOTTOM
of the fluid reservoir. It is gravity fed...
Pull the hose off of the washer pump and
see if it sprays out of there when activated.

cruisin5268d

Indeed I did.

I did not realize you had a monopoly on posting ideas and that others could not list steps in order in which they could be tried.

Mobiusone stang

Woah now guys thanks for all the advice, no matter the order It is actually a used car, has 17,000 miles on it. I went into the dealer to get some touch up paint, and while walking out just quickly asked a service guy. He said it would take a whole day (A DAY!! LOL) to figure the problem out. It is under warranty so I know that I can always take it in. I have one more bloody college Final that I have to commute to, so once that is all done I will take it in if I still havnt found the problem. I'll check under the reservoir first at the pump, and see if any funny business is going on. Thanks!

FordService

Hello Mobiusone stang,

Let me know when you’re bringing it back in and I’ll get this escalated to the customer service manager for your area. This will help them work together to get this resolved for you. Simply make an appointment and PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha

Mobiusone stang

Thanks all. I figured out the problem, and I dont know how I could have missed it. THE BLOODY FLUID LINE WAS CUT!! LOL. Somehow, in its previous ownership, the line got cut right where it makes the right turn to go under the hood heat shield. I'm not sure if it got crimped while the hood was closing one time, or the owner cut it for some damn reason (like really, why would you do that?). I have to take my car in to Ford tomorrow for bodywork, so I will talk to service. The car is under bumper to bumper warranty, but lord knows they might not replace the line because "it was cut", even if by the previous owner. Ford, or the dealership, has yet to do me wrong. However, I am wary from the things I read.

FordService

Thank you for the update, Mobiusone stang. If the concern is not a manufacturer’s defect, it may not be covered under the new-vehicle limited warranty. You should still speak to your service manager about this, as he’s in the best position to check for any type of assistance for this repair.

Deysha

PNYXPRESS

Was it a CPO vehicle? If so, the dealer should have caught it on their inspection and therefore they will probably replace it without hassle.

Chromeshadow

I'm gussing that the squirters quit and the previous owner tried to find the problem, cutting the hose was part of his troubleshooting process. You might fill the tank with water and see if that get pummped out when you hit the windshield washing button.

Mobiusone stang

Yea I found it because I had the hood up, hit the button and fluid went flying! Upon further inspection, it honestly does not look like it got cut. It looks more like the line got caught in the hood hinge as it was closing. (not sure why that should even happen, CMON FORD get it together :P ) but one side is completely smashed together. I took it in for body work today and they said it would be looked at as well. I would hope they would replace it, but who knows with them. Thanks for all the tips and advice! In case they wont replace it, would anyone know where I could find a fluid line like that? I'm not sure if AM or Latemodel would sell them

FordService

Thanks for the update, Mobiusone stang! Let me know the outcome.

Deysha