buying from west coast performance
02-08-2006, 12:21 AM
#2
Join Date: Feb 2005
Location:
Posts: 12
RE: buying from west coast performance
I would recommend to steer clear of this company. I ordered and paid for the harness to install a Pony Grille ($100) on 1/17 and have not been able to get a response (email or on the phone) as to when my harness would be shipped. Prior to my order they responded to an email where I inquired about how long it would take to ship out and they told me "one week". I have contacted my credit card company and am contesting the charge.
02-08-2006, 03:22 AM
#4
2nd Gear Member
Join Date: Apr 2005
Location: San Diego CA
Posts: 385
RE: buying from west coast performance
Damn...sorry to hear about this. They had a crap load of interior upgrade stuff on ebay that I thought I would buy at some point. But now I'm going to check some other places out.
02-08-2006, 03:31 AM
#5
2nd Gear Member
Join Date: Dec 2005
Location:
Posts: 465
RE: buying from west coast performance
Man, I don't get it. Charlie seemed like a good guy at first. Really helpful. Then it all fell a part it seems. You have got to communicate with your customers. It's sad, you want to give people the doubt, but this goes beyond understanding. Oh well.
02-08-2006, 01:31 PM
#7
2nd Gear Member
Join Date: Jan 2006
Location: Indianapolis, IN
Posts: 316
RE: buying from west coast performance
Yeah I emailed them about a week ago asking about some parts, never heard back, so I never ordered. It's so easy to give good customer service, I just don't understand it when companies can't do so.
02-08-2006, 02:54 PM
#8
1st Gear Member
Join Date: Jul 2005
Posts: 60
RE: buying from west coast performance
I ordered rear sway bar $270 bucks on the 18th of January. Still have not recieved, and can't get in contact with anyone by phone or E-mail. They took my $$ on 21st January. If I don't get product in next couple of weeks going to contact visa and press charges !! DO NOT PURCHASE FROM THIS COMPANY. I did purchase 5 piece dash kit couple of months ago and did recieve,but very slow ??
02-08-2006, 03:00 PM
#9
6th Gear Member
Join Date: Jul 2005
Posts: 5,172
RE: buying from west coast performance
ORIGINAL: 05 Cayuse
Man, I don't get it. Charlie seemed like a good guy at first. Really helpful. Then it all fell a part it seems. You have got to communicate with your customers. It's sad, you want to give people the doubt, but this goes beyond understanding. Oh well.
Man, I don't get it. Charlie seemed like a good guy at first. Really helpful. Then it all fell a part it seems. You have got to communicate with your customers. It's sad, you want to give people the doubt, but this goes beyond understanding. Oh well.
02-08-2006, 04:12 PM
#10
2nd Gear Member
Join Date: May 2005
Location: Piscataway, NJ
Posts: 391
RE: buying from west coast performance
i think hes probably pissed off at how many of us ordered the swap kit for $400 and ended up unhappy or frustrated. There should have been a small disclaimer. Oh well.