CrazyAl

I agree about the mufflers, they areBorlas relabeled by Ford. However, I seriously disagree about the suspension kit. You can put together a better kit for less money. The only thing good about the Ford suspension kit is the springs and the rear sway bar...and neither of those is anything special. You can get the same thing from many other vendors.

https://mustangforums.com/m_2184423/tm.htm

wingman75

This was posted on another thread here but I don't remember by who. Its interesting reading. Ford warrents the car not the dealer. The dealers are obligated to provide that service. If they don't they should not get your business.


From JBA Performance website, re: voiding warranty -
FANNING FEARS
You want to upgrade your vehicle with aftermarket equipment, but you're worried about putting the vehicle's warranty at risk. It's no wonder. How many times have you heard someone at a dealership say that installing aftermarket equipment automatically voids the warranty? This common misconception has been repeated often enough to be widely believed - though it is completely false.
THE TRUTH
Most vehicle owners are not aware that federal law protects them: the Magnuson-Moss Warranty - Federal Trade Commission improvement Act of 1975. Under the Magnuson-Moss Act, aftermarket equipment, which improves performance, does not void a vehicle manufacturer's original warranty, unless the warranty clearly and conspicuously states that aftermarket equipment voids the warranty. Most states have warranty statutes, as well, which provide further protections for vehicle owners.
In other Words, that means a dealer has a legal warranty obligation even after you install aftermarket equipment. To find out if any aftermarket equipment automatically voids your vehicle's warranty, check the owner's manual. It is likely the language you are looking for appears under a heading such as "What Is Not Covered." Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the aftermarket products themselves. He is not saying that the products would void the vehicle warranty.
YOUR RIGHTS
Point out to the dealer the provisions of the Magnuson-Moss Act- require that he explain to you how the aftermarket equipment caused the problem. If he can't - or his explanation sounds questionable - it is your legal right to demand he comply with the warranty.
Fact: If you are still being unfairly denied warranty coverage, there is recourse. The
Federal Trade Commission, which administers the Magnuson-Moss Act, monitors compliance with warranty issues. Direct complaints to the FTC at (202) 326-3128.
IN THEIR OWN WORDS –
DODGE MOTORS:
"Certain changes that you might make to your truck do not, by themselves, void the warranties described in this booklet. Examples of some of these changes are: installing non-Chrysler parts, components, or equipment." - 1997 Warranty Information supplement to Dodge
Owner's Manual:
GENERAL MOTORS CORPORATION
"If a Chevrolet part fails due to a defect in material or workmanship not related to an aftermarket products or the labor to install it, Chevrolet would be responsible for covering the failed part." - Chevrolet Customer Assistance Center
FORD MOTOR COMPANY:
"Installation of a non-genuine Ford item does not, in and of itself, render our warranty void." - Ford Owner Relations Division

FEDERAL LAW:
'In order to improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products, any warrantor warranting a consumer product to a consumer by means of a written warranty shall fully and conspicuously disclose in simple and readily understood language the terms and conditions of such warranty. Such rules require inclusion in the written warranty of any ... exceptions and exclusions from the terms of the warranty.' - Magnuson-Moss Warranty & Federal Trade Commission improvement Act. section 2302(a)

Basically, unless stated specifically in the warranty, a dealer cannot legally void warranty due to the use of aftermarket parts. It'd be like voiding your warranty because you choose to use Yokohama tires instead of Pirelli tires on your car.

If you're really up against a wall, contact SEMA for the straight scoop. SEMA's been helping protect consumers for aftermarket parts for years.

RodeoFlyer

The suspension pack and power pack are in fact now honored by Ford Motor Company IF they are installed at an authorized Ford dealer. I got that straight from Ford. in the end it is Ford that decides on your warranty not the dealer. This is as of 11/06

hammeron

.

[IMG]local://upfiles/37808/0C64CA3E42F34ED6894F2516A46A508B.jpg[/IMG]

CrazyAl

Wingman and RodeoFlyer, you guys are both right--technically anyway.

The problem is that practically speaking, none of this Magnuson-Moss stuff matters. That quote from JBA's website is technically correct, but that doesn't mean that you'll see things work out that way in real life. Newsflash: Just becasue it's the law doesn't mean it's followed in practice.

For example, let's say you have a problem with your car. You go to your dealer for warranty serviceand they say NO,We won't honor your warranty becasue of your CAI (or whatever). Then you whip out a copy of the Magnuson-Moss act and request that they prove that your CAI caused the problem in question. If they back down and do the work, great. More power to you. But if they give you a BS answer or still refuse to do the work (which happens all the time) what do you do?

Sure you could file a complaint with the FTC....but who knows how long that will take, and a complaint won't fix your car.Your car is still not getting fixed. You couldtake them to court,but do you really want to hire a lawyer, pay for testing and expert testimony and all that, for a CHANCE that you could force them to comply? (Meanwhile your car is still not getting fixed)...

In the end the only practical choice is to find a different dealer who is more mod-friendly and will do the work under warranty, or to pay for the work to be done somewhere.

Now I agree, this would be a clear case of your dealer and/or Ford crapping on you, the paying customer--and it's WRONG. But unfortunatley, this kind of thing happens all the time, and we customers don't really have much of a choice other than to vote with our pocketbooks.

wingman75

What can I say? I'm speechless.