Aftermarket Parts Vender Review - Cruizin Concepts
02-04-2011, 09:45 AM
#72
3rd Gear Member
Thread Starter
Join Date: Aug 2009
Location: Jasper, IN
Posts: 772
i actually googled gt/cs lower polished grilles, and that was the first website that popped up with the lowest price. the problem i have is that i ordered theses items on the first of January. on the fourth i recieved an e-mail saying that the part was out of stock, and that it would be two more weeks before they come in. which at the time i was fine with that. two and half almost three weeks come and go and no update on my shipment. i finally write an e-mail asking what is the deal? his reply was "the lower polished grille is still on backorder, I talked to Shelby yesterday about it, they are expecting another week or two before they come in, the upper grille is available. We have them on order, and we have plenty of the black lower grilles in stock, we just can’t get any of the polished ones. I apologize for the delay, please let me know if you would like to continue to wait for these parts. Thank you." Which i still decided to wait for. that was on the 19th and still no parts shipped.
I would also have to agree that partscheap.com sounds questionable in itself. Just reading it I feel like I would be getting as such....a cheap part.
02-08-2011, 03:51 PM
#74
5th Gear Member
Join Date: Aug 2007
Location: Hollister, CA
Posts: 2,041
I just wanted to post an update to my situation...
I have been in contact with John over the past couple days. Even after the loss the company had sending me the wrong wheels. He was still willing to help me on any future purchase. I can only hope that's the same customer service I would have received if I had given them the benefit of the doubt at first.
However, now that I know how John conducts himself, I will not ever hesitate again to order from Cruizin Concepts and will be a future customer once again.
Thanks for the help John!
I have been in contact with John over the past couple days. Even after the loss the company had sending me the wrong wheels. He was still willing to help me on any future purchase. I can only hope that's the same customer service I would have received if I had given them the benefit of the doubt at first.
However, now that I know how John conducts himself, I will not ever hesitate again to order from Cruizin Concepts and will be a future customer once again.
Thanks for the help John!
Maybe I'll be ok since I can pick the wheels up from their warehouse. 
02-08-2011, 08:21 PM
#79
3rd Gear Member
Thread Starter
Join Date: Aug 2009
Location: Jasper, IN
Posts: 772
This should be interesting. As CC has been pretty much getting attached left and right on this thread, I wonder if they will jump through hoops to make this a smooth transaction.
What made you choose to purchase from them despite this thread?
What made you choose to purchase from them despite this thread?