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Need to rant about Bama Tuning

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Old 03-06-2012, 08:49 PM   #1
Repzard
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Default Need to rant about Bama Tuning

I got a SCT tuner with life time tunes as a gift.
When I got the tuner it has been married to my 99 Mustang GT.
Well now that I have the 97 Cobra I figured I would use the tuner on my 97 Cobra.

Here is my rant

I figure where this tuner cost $379 at AM with life time tunes it was a nice gift.
Well now I may sell my 99 GT this spring and wasnt including the tuner.(unmarring and returning GT to stock tune) so I could use on Cobra considering it will work.

So I called up Bama tuning today to get some tunes made for Cobra.They tell me it will cost $150 for tunes.
I was like WTF !!!!!!$150 wheres my free life time tunes I ask?
He tells me its married to GT.The rant I have is why the F*** is you OWN 2 cars(Mustangs it works on) and decide to sell one your tuner should be married to OWNER not car.

For $379 to this is a scam and to pay them another $150 is even more of a rip off.
Sorry but I lost respect for SCT and Bama tuning and needed to rant.
So now Im stuck with crappy can tunes for Cobra until it get dyno tuned.

Anyone have this problem?
Just feel ripped off of almost $400 .

Between the tuner cost and their $150 sudden fee thats a pro tune .
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Last edited by Repzard; 03-06-2012 at 08:52 PM.
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Old 03-06-2012, 09:18 PM   #2
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Wow, that freaking blows. Not the fault of SCT though. They just make the tuner. One would think that for 400 bucks, once you buy the tuner, it's yours. Why would they expect you to HAVE to sell it with the car? Whats the difference? If they would re-write a brand new tune for your GT for free, like it would be so hard to write one for the Cobra. Makes no sense. Just a way to try to Jew another buck fifty out of you. Why not just make it so when you marry it to a car, it can never be unmarried. Just force one to have to spend another 400...

Im not disappointed, but I ordered tires and wheels from AM Sunday afternoon. Received a confirmation email Monday saying my order was accepted. Was really hoping they would of shipped by Tuesday. Nothing yet. Status says "In warehouse". I only had my hopes up after reading all the reviews of people getting their wheels/tires within 2-3 days. Hope they go out tomorrow (Wed). I'm not ranting though, yet...lol I realize they are busy people and these things take time.

As for you, try to look at this as a positive. Go get that dyno tune. I hear its better anyway.
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Old 03-06-2012, 09:29 PM   #3
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Originally Posted by MyGt03 View Post
Not the fault of SCT though. They just make the tuner.
That's incorrect
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Old 03-06-2012, 09:41 PM   #4
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American Muscle has great customer service. They're distribution center is awesome. I've toured it. They take a major hit on the free shipping thing, but it's part of the customer service thing.... but the whole SCT tuner thing and Bama tuning thing seems like they're asking for trouble. The SCT tuner ends up being like "linked" to your car. It's tagged to your cars VIN or something so it doesn't like work with other cars. So when you pay for unlimited tunes, I guess that's for just one individual mustang. So like if you buy a tuner and a CAI, you can get a tune for it. Then when you buy an exhaust for the car, you can get another tune. Then when you buy a _______, you can get another tune and so on... But if you want to tune a different car, you have to I guess pay that $150. That's where they get ya...

Edit: Wow, just re-read that and I should like a teenage girl with all my "like"s and "thing"s. Sorry
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Old 03-06-2012, 09:43 PM   #5
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Sucks bro.... Sorry.
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Old 03-06-2012, 10:01 PM   #6
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Quote:
Originally Posted by tdcalhoun89 View Post
American Muscle has great customer service. They're distribution center is awesome. I've toured it.....

Edit: Wow, just re-read that and I should like a teenage girl with all my "like"s and "thing"s. Sorry
LMAO... Like, I do that all the time, totally...lol

Quote:
Originally Posted by WannaBeGearHead View Post
That's incorrect
I didn't know for sure. BAMA makes the SCT Tuners also? Please explain why I am incorrect. I'm not saying I was right, just curious on how I am wrong. I just assumed SCT made the tuner, BAMA writes the tunes that download to it.
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Old 03-06-2012, 10:17 PM   #7
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Quote:
Originally Posted by Repzard View Post
I got a SCT tuner with life time tunes as a gift.
When I got the tuner it has been married to my 99 Mustang GT.
Well now that I have the 97 Cobra I figured I would use the tuner on my 97 Cobra.

Here is my rant

I figure where this tuner cost $379 at AM with life time tunes it was a nice gift.
Well now I may sell my 99 GT this spring and wasnt including the tuner.(unmarring and returning GT to stock tune) so I could use on Cobra considering it will work.

So I called up Bama tuning today to get some tunes made for Cobra.They tell me it will cost $150 for tunes.
I was like WTF !!!!!!$150 wheres my free life time tunes I ask?
He tells me its married to GT.The rant I have is why the F*** is you OWN 2 cars(Mustangs it works on) and decide to sell one your tuner should be married to OWNER not car.

For $379 to this is a scam and to pay them another $150 is even more of a rip off.
Sorry but I lost respect for SCT and Bama tuning and needed to rant.
So now Im stuck with crappy can tunes for Cobra until it get dyno tuned.

Anyone have this problem?
Just feel ripped off of almost $400 .

Between the tuner cost and their $150 sudden fee thats a pro tune .
Well if you're sick of BAMA tunes then I must introduce you to http://www.deltaforcetuning.com/category-s/1.htm
I've been doing my tunings with the sniper for a while now and I haven't really hand any issues with their product.

Note: Here's the forums if you get trouble with anything.
snipertuningforums.com
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Old 03-06-2012, 10:41 PM   #8
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Quote:
Originally Posted by WannaBeGearHead View Post
That's incorrect
how is he incorrect sct has no fault in this


i lost alot of respect for American muscle after they bought out bama tunes, they seem to have so many regulations on them like if you were to purchase something used or from someone else they will not incorporate that into the tune for you. now this is hear say from a couple people i dont have first hand experience with them and would never buy a bama tune because all it is is a canned tune with minor tweaking so they can say it is custom
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Old 03-06-2012, 11:40 PM   #9
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fawk mail tunes..... get ya shyt on the dyno and ger errrr tuned the RIGHT way!

atleast it was a gift....
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Old 03-07-2012, 01:19 AM   #10
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You should give Amazon Tuning a visit. Rick has had over 30 year experience and takes his time when configuring tunes. He'll even come to you and tune it at a local dyno shop.
www.amazonracing.com
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Old 03-07-2012, 06:12 AM   #11
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Repzard the following is advice -
Call American Muscle, demand to speak with Chris Rose, tell him the situation and let him know how you are a loyal customer, someone that is big into the forums and feel that what you have been told is utter horseshlt.
Image is everything. Especially in this godforesaken awfully expensive lifestyle that we all live (gearheads).
Chris will make it work. I have full confidence that he will make it right.



Now if he doesn't, well then thats a different story.
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Old 03-07-2012, 06:12 AM   #12
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Meant to say the following is *****MY advice lol! Fcking cell phone....
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Old 03-07-2012, 06:41 AM   #13
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I always thought you could get free tunes based on the SCT serial number which you purchased through AM, not based on your vehicle. They also provided some custom tunes for free when I was experimenting with a ported TB.
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Old 03-07-2012, 06:56 AM   #14
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BAMA makes it clear (and has made it clear for some time) on their Free Tunes for Life policy page that "...the original car tuned for device is eligible for the Free Tunes for Life program."

Click the image to open in full size.

That the OP did not read and understand that is not BAMA's problem...
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Old 03-07-2012, 07:01 AM   #15
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^Cliffy I was not aware of that.


However, life is about negotiation. Go out there and make it happen Rep!
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Old 03-07-2012, 07:36 AM   #16
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That has been their policy for since the Free Tunes for Life (FTFL) offer was introduced, and is one I that I can understand as like any business their bottom line goal is to make enough money to make it worth staying in business--if they can't do that then FTFL wouldn't be worth a crap even for one car.

I'd bet it's mentioned in the documentation shipped with the tuner too.

Calling the program Free Tunes for Life is misleading. It should be called Free Tunes for as Long as You Own the Same Car (FTFALAYOTSC).

One other lesser know fact about SCT and other handhelds (Predator and ), they will only let you change vehicles five times and then turn into a brick until you pay to have it reset. This is important to know if buying a used handheld, it could be unmarried but could also be useless...
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Old 03-07-2012, 09:05 AM   #17
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When I first got the "tunes for life" from them I was excited, but after a short time you figure out they are just the same canned tunes anybody offers. Then when you call them to give feedback on the tune and request a change they tell you "your wideband is incorrect these are dyno proven tunes". What a ripoff, as somebody said pony up the money for a real dyno tune and custom support if your car has enough mods worthy of needing an in depth tune, or tune yourself with DeltaForce$$$
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Old 03-07-2012, 09:57 AM   #18
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When I first got the "tunes for life" from them I was excited, but after a short time you figure out they are just the same canned tunes anybody offers. Then when you call them to give feedback on the tune and request a change they tell you "your wideband is incorrect these are dyno proven tunes". What a ripoff, as somebody said pony up the money for a real dyno tune and custom support if your car has enough mods worthy of needing an in depth tune, or tune yourself with DeltaForce$$$

DeltaForce is $1800 FREAKING BUCKS!!!
GET OUTTA HERE!!!!!
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Old 03-07-2012, 10:15 AM   #19
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So maybe $150 to buy back in isn't all that bad. Will that $150 get you free tunes for the life on the current car?

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Old 03-07-2012, 10:17 AM   #20
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Well fellows ,Thanks for all the info.
I made a desision just to sell the SCT tuner and not deal with Bama at all.

Like some stated I will just get the Cobra dyno tuned at a shop with some of the money I get back from SCT.

Its pretty sad that Bama is so miss leading with their TFL program.
As some stated its should be related to the S/N on tuner not the car (some have more than 1 Mustang in their time).

Thanks cliffy K for posting their policy ,but its still very misleading.

Thanks Purp for the recommendation to Chris I have seen him floating around forum.

But at this point AM and Bama lost a customer,guess I will start dealing with Mustangs Unlimited right in CT.


Time to sell a tuner


Thanks MFers for the cheer up glad to see some agree.
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Old 03-07-2012, 10:17 AM
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