Juno

Its sunday, so they are closed, i sent them email already. They should change my expiration date to one more day.

95redv6stang

HET BRO, I LOVE WHAT YOUR DOING HERE! PLEASE PM ME THE REPORT IF THEY EVER ALLOW YOU TO GET YOUR MONEYS WORTH.

1FAPP64R1KH102407 57

89 THUNDERBIRD

THANKS, CHRIS

maxshuty

WOW thats really stupid they cancelled it or put it on hold. If you buy something that says unlimited then thats exactly what it should be. By all means you should be able to check a million cars if you want.

dmill12000

Here is mine thank you VIN:1FAFP404XXF190709 1999 V6

Juno

Still locked...

ESG-642T

Could you check this if you dont mind

2G2FV22G312126519


Thanks.


Thats if carfags unlock you.... lol

Juno

Still locked, i paid 40$ for unlimited and they are blocking me what the ****!

MegaWatz

call up and complain, use forceful words this time.

Tell them to get their head out of teh poopar, and reimburse you!

maxshuty

They have no right to block your account if you bought unlimited for $40...

What the heck would you do if you were car shopping and couldn't choose between 10 different cars...? They would just block you?! Thats INSANE!

If I were you I would call and complain. If you ordered unlimited then you should get just that....

UNLIMITED. Man I would be really mad if I were you, heck I'm mad for you


EDIT:

I e-mailed them asking about this and they said:

Hello,

Thank you for contacting CARFAX.

CARFAX monitors all account use for potential abuse or commercial use. This is outlined in the following Customer Agreement located on the purchase page of our website:

[[[ CUSTOMER AGREEMENT: I agree to pay a one-time charge of $39.99 (USD) plus applicable sales tax in the following states: CT, DC, HI, NJ, NM, NY, SC, SD, TX, WA and WV, according to my card issuer agreement. This 30 day Unlimited CARFAX Reports Plan is valid for 30 days from the date the first report is run, and is intended for my personal use only. Commercial use, resale and redistribution of CARFAX Reports is strictly prohibited. "Commercial Use" is defined as use by persons engaged in the business of researching, buying and/or selling of automobiles, the resale or redistribution of Reports, or any other business purpose as determined by CARFAX, Inc. Indicators of Commercial Use may include, an excessive number of reports run during a specific time period. ANY COMMERCIAL USE OF CARFAX VEHICLE HISTORY REPORTS IS STRICTLY PROHIBITED AND ANY SUSPECTED COMMERCIAL USE WILL LEAD TO THE SUSPENSION OF YOUR ACCOUNT, UNTIL YOU PROVIDE SUFFICIENT PROOF THAT YOUR USE IS PURELY PERSONAL; FAILURE TO DO SO PRIOR TO THE EXPIRATION OF YOUR ACCOUNT WILL RESULT IN THE DEACTIVATION OF YOUR ACCOUNT, WITHOUT REFUND AND MAY RESULT IN LEGAL ACTION. PROOF OF PERSONAL USE MAY INCLUDE; DETAILING HOW YOU ARE USING THE CARFAX ACCOUNT AND SPECIFIC EXAMPLES OF THE SITES OR LOCATIONS WHERE YOU ARE FINDING THE VEHICLES THAT ARE BEING OFFERED FOR SALE. THE DETERMINATION OF PERSONAL USE IS AT THE SOLE DISCRETION OF CARFAX, INC. WE RESERVE THE RIGHT TO IMPOSE, AND YOU AGREE TO PAY TO CARFAX, INC., AN ADDITIONAL CHARGE OF $29.99 FOR EACH CARFAX VEHICLE HISTORY REPORT THAT CARFAX, INC. DEEMS WAS ACCESSED FOR COMMERCIAL PURPOSES.

I agree that my CARFAX Report purchase also shall be governed by all the Terms and Conditions of use of the CARFAX Web Site. If you purchased the Unlimited Account and are not 100% satisfied you qualify for a refund if:

> You have not, nor has any member of your household, received a refund from CARFAX within the last 12 months.

> You have run two or less CARFAX Reports on the Account.

> Your refund is requested within 30 days of purchase.

> A refund will not be provided if you have used the CARFAX Report or service for commercial purposes or otherwise violated the terms of use.]]]

Have you friend email our Consumer Affairs Department at webhelp@carfax.com regarding his paused account.

Thank you,

Tricia
Consumer Affairs Analyst
WWW.CARFAX.COM

Sounds like a pile of crap if ya ask me..

Juno

They unlocked my account and gave me few more days to expiration, so its ok. Im still waiting for more VIN's



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