2005-2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

Bad day but great customer service

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Old Jun 8, 2007 | 01:04 AM
  #1  
rmays06's Avatar
rmays06
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From: DBN, MI
Default Bad day but great customer service

A few weeks ago I got a sequential tail light kit and wired it up. I think they are great, really a classic look. Well the other night I noticed a bulb burnt out, so I got bulbs and put them in yesterday (ford reall could have made replacing the rear bulbs easier) and on of the other bulbs would not work, so I go into trouble shooting mode. Man I rewired that thing about 3 times, worked a total of 8 hours and called the owner of the about 3 times and he walked me through ever step of the job, we wired it and rewired it. I know this kit way more than I should. HE was stumped and I was frustrated really bad.....well he said check on last thing, it might be the ground so pull on the cord again, didn't work now he said take needle nose pliers and puch the wire into the socket really firm....
BINGO it worked... all that Shizat I didn't have the ground plugged in good enough!!
This guy took around 2 hours of his day to rework this rought $100 part with me. Man that is just awesome IMO.
I feel I need to do this and plug his company, if you need or want a sequential kit try this guy out please: http://www.webelectricproducts.com/products.htm he has a plug and play and a wire it your self kit.[/align]
Old Jun 8, 2007 | 01:23 AM
  #2  
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Default RE: Bad day but great customer service

Glad you got it figured out Ron! I too have been chasing down a problem with the Chaser taillights in the wife's vert, and they magically started working again [:@]
Old Jun 8, 2007 | 01:46 AM
  #3  
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rmays06
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Default RE: Bad day but great customer service

The eletric jinx was out today, I had 3 light bulbs in my house burn out too, go figure!
Old Jun 8, 2007 | 06:09 AM
  #4  
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Default RE: Bad day but great customer service

Glad to see everything is fixed! I have the plug and play from them and no problems of what so ever! Later
Old Jun 8, 2007 | 05:38 PM
  #5  
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Default RE: Bad day but great customer service

Ron, You should have known to go with the Plug & Play. Glad u got it fixed, but keep an eye on them, I heard they come and go.
Old Jun 8, 2007 | 06:33 PM
  #6  
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Default RE: Bad day but great customer service

I ordered their splice kit and it's worked flawless for 6 months. I just wish it was a mod I could see, although I use my turn signals now more than I ever have[8D]
Old Jun 8, 2007 | 06:56 PM
  #7  
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rmays06
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Default RE: Bad day but great customer service

If anyone is in the market give these guys a shot great service....
Old Jun 8, 2007 | 06:58 PM
  #8  
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06steeda
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From: Redford, Mi
Default RE: Bad day but great customer service

I got mine from MRT's open house on sale from Dan. Talked to v6 John and Mike(1badd05) quickly before I left. Wanted to get home and install them. 1/2 hr. install with no problems, so far Get lots of compliments on them. Like FlaPony, I use them more now!
Old Jun 8, 2007 | 11:34 PM
  #9  
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1BADD05
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Default RE: Bad day but great customer service

06 Steeda? I am trying to remember you???????
Old Jun 8, 2007 | 11:46 PM
  #10  
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Default RE: Bad day but great customer service

Ah ok John Now I Remember you! Did you get my message about the show?



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