Bad day but great customer service
#1
Bad day but great customer service
A few weeks ago I got a sequential tail light kit and wired it up. I think they are great, really a classic look. Well the other night I noticed a bulb burnt out, so I got bulbs and put them in yesterday (ford reall could have made replacing the rear bulbs easier) and on of the other bulbs would not work, so I go into trouble shooting mode. Man I rewired that thing about 3 times, worked a total of 8 hours and called the owner of the about 3 times and he walked me through ever step of the job, we wired it and rewired it. I know this kit way more than I should. HE was stumped and I was frustrated really bad.....well he said check on last thing, it might be the ground so pull on the cord again, didn't work now he said take needle nose pliers and puch the wire into the socket really firm....
BINGO it worked... all that Shizat I didn't have the ground plugged in good enough!!
This guy took around 2 hours of his day to rework this rought $100 part with me. Man that is just awesome IMO.
I feel I need to do this and plug his company, if you need or want a sequential kit try this guy out please: http://www.webelectricproducts.com/products.htm he has a plug and play and a wire it your self kit.[/align]
BINGO it worked... all that Shizat I didn't have the ground plugged in good enough!!
This guy took around 2 hours of his day to rework this rought $100 part with me. Man that is just awesome IMO.
I feel I need to do this and plug his company, if you need or want a sequential kit try this guy out please: http://www.webelectricproducts.com/products.htm he has a plug and play and a wire it your self kit.[/align]
#2
RE: Bad day but great customer service
Glad you got it figured out Ron! I too have been chasing down a problem with the Chaser taillights in the wife's vert, and they magically started working again [:@]
#6
RE: Bad day but great customer service
I ordered their splice kit and it's worked flawless for 6 months. I just wish it was a mod I could see, although I use my turn signals now more than I ever have[8D]
#8
RE: Bad day but great customer service
I got mine from MRT's open house on sale from Dan. Talked to v6 John and Mike(1badd05) quickly before I left. Wanted to get home and install them. 1/2 hr. install with no problems, so far Get lots of compliments on them. Like FlaPony, I use them more now!