When will B-ama reply?
#1
When will B-ama reply?
I ordered a torque converter and it arrived last week and i've been waiting for b-ama to send me a new tune for it. I sent them an email 4 days ago and they didnt send me the tune or replied to my email.
Bieng from the UAE i dont want to waste my money on international calls if he can reply to my email. What should i do
Bieng from the UAE i dont want to waste my money on international calls if he can reply to my email. What should i do
#6
RE: When will B-ama reply?
The 3 times I've ordered from him it took weeks to get a response and one time I just had to call and call.... B@ma gives very poor customer service, but great products/tunes. People defend him saying its a one-man shop so hes busy, but isn't that the point of hiring people to keep up with customer demand?
Anyways... Don't wait for him. You need to be persitent with him, and you'll get a great tune.
Anyways... Don't wait for him. You need to be persitent with him, and you'll get a great tune.
#9
RE: When will B-ama reply?
I agree wih ohnoesaz, (wow, i just said that) he's a great tuner, but why doesnt he hire people to keep up with the demand? Well the reason is because of everyone who defends him, which is fine, but this is why, as long as he can let people wait, and they dont mind it, why would he hire people. Anyway, he gets over 200 e-mails a day sometimes, so it takes him a while to get to people