I ordered headlight splitters about 2 weeks ago from RPI Designs and i still havent gotton them yet. When i try to call the company it goes straight to a automated voicemal system. I left 2 messages and they still ahvent called me back. Anyone have these issues.

 

"Midnight Express" may tell the whole story in itself??

 

They have several sales going on in the classifieds right now and so far i've seen nothing but good things posted about them and their products. Just something to think about, if you ordered them painted they normally paint them after the order is placed. Hang in there bud

 

They are a little backed up with orders right now. I ordered a CDC classic chin on 2-12 and just got it the other day, I ordered a Roush hood scoop on the 20th and haven't seen it yet. Email Josh he gets back to you quickly. They seem to be a very straight forward company, nice to deal with, great products and service. I have a paint problem with the chin and he said he will take care of it.

 

Being busy isn't an excuse for not contacting a customer. Just my .02

 

+1 @ Chris07

I bought a chin spoiler from them, and while they got it out to me in less than a week, their website never updated to show that my order had been shipped, which resulted in a few unnecessary emails. Excellent prices and an honest company, but it looks like they're going through some growing pains. Hope Josh can get it all reined in before it starts costing him business.

 

I also bought from them, however I didn't wait that long. The website was updated with shipped, but no tracking number. So I emailed them and they returned my email right away with no tracking number since it was shipped directly from CDC, but they said it would arrive Monday. Sure enough Monday came and it was waiting near my door.

I understand everyone point of view, but it seems to be a nice small(?) company offering great products at a decent price. I would buy there again if I needed to.

 

I would too, but I'm sure they want to grow their business, and customer service counts.

 

You all are correct. I notified Josh and he will be addressing this as soon as he gets to to a computer. He will take care of you, he always does

 

Thanks alot guys, I am having a bad week with the whole bringing the car to the bodyshop twice and it looks like there is going to be a third. The insurance company is a bunch of idiots and dealing with RPI was the last thing i wanted to do. I agree, they do have very competitive prices and i was planning on buying a chin spoiler in the near future from them. I would just like to know whats going on with my parts from them.