2005-2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

AM customer service...

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Old Dec 14, 2011 | 05:31 PM
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Lifter583
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Default AM customer service...

I wish to relay the story of kick-a** customer service from American Muscle...I ordered a set of American Thunder axle backs for a friend for Christmas...but his wife beat me to it a week before..so I called AM for return policies...I was instantly given a RMA# and instructions on return paperwork and that the full amount will be refunded to my CC upon the return...today at 9:09am I recieved an email from AM that my CC has been credited...at 9:20am I recieved an email from UPS that the package delivery had been made to AM... now thats kick-A**!!
Old Dec 14, 2011 | 05:32 PM
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I need a friend like you
Old Dec 14, 2011 | 05:35 PM
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Originally Posted by kevilay
I need a friend like you
I would be happy to send your mufflers back for credit also LOL...
Old Dec 14, 2011 | 05:58 PM
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I see what you did there. You put ... After your title making it look unimpressive but the story clearly shows how awesome American muscle is
Cool story brah

Ps. Where's the application line to become your friend?
Old Dec 14, 2011 | 06:13 PM
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No way to get the car up the stairs LMAO
Old Dec 14, 2011 | 07:04 PM
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my name's Rashad...now that we are friends, i was hoping to get that Whipple supercharger system for my 07 GT auto
Old Dec 14, 2011 | 08:18 PM
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Damn ! look at all my new friends!!
Old Dec 14, 2011 | 09:01 PM
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I've been extremely happy with AM's customer service... They've treated me right more than once!
Old Dec 14, 2011 | 09:21 PM
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AM rocks
Old Dec 14, 2011 | 10:51 PM
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Originally Posted by Lifter583
I wish to relay the story of kick-a** customer service from American Muscle...I ordered a set of American Thunder axle backs for a friend for Christmas...but his wife beat me to it a week before..so I called AM for return policies...I was instantly given a RMA# and instructions on return paperwork and that the full amount will be refunded to my CC upon the return...today at 9:09am I recieved an email from AM that my CC has been credited...at 9:20am I recieved an email from UPS that the package delivery had been made to AM... now thats kick-A**!!
I wish my friend would buy me an exhaust!



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