2005-2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

PonyExpress

Thread Tools
 
Search this Thread
 
Old Sep 12, 2012 | 09:47 AM
  #1  
cjm1261's Avatar
cjm1261
Thread Starter
 
Joined: Mar 2011
Posts: 23
From: Florida
Default PonyExpress

Anyone else having trouble getting a hold of Pony Express Auto Parts? (formerly GrabberPony.com) I have been trying to exchange a product for a couple months now. I got ahold of them and was told to send it back and they will send me the exchange. Now I'm just out the part and the $$... Bogus
Old Sep 12, 2012 | 10:14 AM
  #2  
BigDinTexas's Avatar
BigDinTexas
4th Gear Member
 
Joined: May 2010
Posts: 1,277
From: Temple, TX
Default

Sorry to hear that cjm... This is a cut/paste from their Contact Us page:

Originally Posted by PonyExpress
If you have any questions or comments, please contact our Customer Service Center at;

custserv@ponyexpressautoparts.com

or by phone at; (661) 889-8296

One of our Customer Service Representives will respond as quickly as possible to address your needs.

Office Hours;

Monday - Saturday; 10:00AM to 6:00 PM PST

Sunday: CLOSED



Mailing Address;

PonyExpressAutoParts.com
PO Box 42763
Bakersfield, CA 93384
USA
If calling/emailing hasn't worked, I'd send a certified letter to that addess..

Don
Old Sep 12, 2012 | 10:23 AM
  #3  
cjm1261's Avatar
cjm1261
Thread Starter
 
Joined: Mar 2011
Posts: 23
From: Florida
Default

appreciate it but no one seems to answer the emails or phone. weird
Old Sep 14, 2012 | 01:15 PM
  #4  
cjm1261's Avatar
cjm1261
Thread Starter
 
Joined: Mar 2011
Posts: 23
From: Florida
Default

still nothing... haha wonder if they closed for good
Old Sep 17, 2012 | 02:50 PM
  #5  
cjm1261's Avatar
cjm1261
Thread Starter
 
Joined: Mar 2011
Posts: 23
From: Florida
Default

bump...
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
therapist
4.6L (1996-2004 Modular) Mustang
25
Feb 6, 2007 04:44 PM




All times are GMT -5. The time now is 06:51 AM.