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grabberpony.com shut down?

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Old Jul 17, 2011 | 12:35 AM
  #11  
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Originally Posted by MadStang40
Update: I have yet to receive my shift ****. Sent more emails and called. No one answered. So I left voicemails. I left another email tonight saying that if I don't hear from them by Wednesday then ill be cancelling my order and talking with my bank about removing the charge.

At this stage, there is no way I could recommend this company to anyone.
Let me know how it goes! I'm pretty much in the same boat and was thinking about sending a similar email. I'd hate to have to reverse the charges but this is getting ridiculous.
Old Jul 17, 2011 | 07:53 AM
  #12  
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Oh I know exactly how you feel. Im a nice guy by nature, but there's a time to be nice and then there's a time to get confrontational. I would have no problem if they were late 1 to 2 weeks if they could communicate to me which processes my order has left to undergo. However, the lack of communication is what frustrates me more than anything.
Old Jul 19, 2011 | 03:52 PM
  #13  
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Hey Guys, I just came across this thread. I have actually started my own thread weeks ago in another forum. I think it's complete B.S. what theyre doing. I am going to start looking elsewhere.

http://www.allfordmustangs.com/forum...-closed-2.html
Old Jul 19, 2011 | 04:23 PM
  #14  
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Interesting, I just noticed that their contact page doesn't have the phone number anymore. This isn't looking good.

MadStang40, did you get anything from them? Are you doing a chargeback?
Old Jul 19, 2011 | 04:26 PM
  #15  
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Originally Posted by tadi
Interesting, I just noticed that their contact page doesn't have the phone number anymore. This isn't looking good.

MadStang40, did you get anything from them? Are you doing a chargeback?
I noticed that too yesterday. Screw that. It's: (570) 262-9786
Old Jul 19, 2011 | 04:31 PM
  #16  
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Originally Posted by shantmeg
I noticed that too yesterday. Screw that. It's: (570) 262-9786
Called, no answer! Why am I not surprised?
Old Jul 19, 2011 | 04:32 PM
  #17  
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Originally Posted by tadi
Called, no answer! Why am I not surprised?
I've been calling for a month. Don't waste your minutes...
Old Jul 20, 2011 | 10:43 AM
  #18  
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I am lucky this time. My shift **** arrived on 7/11, and might be one of the last anyone recieved!
Old Jul 20, 2011 | 11:14 AM
  #19  
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I have an update!

After I sent a nasty email, Mark from Grabber Pony emailed and said they're moving offices and their computers and phones have been having a lot of problems. He sounded like a beaten man, so I understand and empathize with his situation. He gave me a quick update and said my **** was in the engraving shop and should ship out today or tomorrow. He responded to my email in less than an hour, so I will give them the benefit of the doubt at this point.

Hopefully this was just a momentary lapse due to unforeseen technical problems. MadStang40, did you get any reply?
Old Jul 21, 2011 | 01:48 AM
  #20  
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Another update, got a shipment email tonight. Says it will ship out tomorrow. Glad to see this resolved itself!



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