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Tell them stanggirl. He can replace hose legally if it is [ empty]. But to stay legal in US and I think Canada a certified tech will have to vacumn and recharge. If not emply Tech will have to recover freon. I am EPA certified for refrigeration for everything except Automotive. Have Masters in HVAC and Electrical in KY. So I do know what I am saying. Mine was empty and took to tech friend to do he owed me a favor on some ice machines I fixed for him. So don't know cost.