inconvenience
Thread Starter
1st Gear Member
Joined: Nov 2006
Posts: 125
From: Memphis, TN
inconvenience
Order #: ******
The MAC Catback with 3" Stainless Tips (96-04 GT, 96-98 Cobra) and the MAC Off-Road H-Pipe (99-04 V6) that you ordered are currently out of stock. We currently have no ETA on this item. We apologize for any inconvenience. At this time we can offer you several options.
- We can switch your order to any similar products found on our website AmericanMuscle.com. (Different color, size, etc..).
- We can place your order on hold until the out of stock item is received at which time your order will ship immediately.
- We can ship the in-stock items immediately and the missing item(s) when they are back in stock (at no additional cost).
Again we apologize for any inconvenience. If you do not respond to this email, we will ship the product once it is in stock.
Thanks,
AmericanMuscle.com
Customer Support
The MAC Catback with 3" Stainless Tips (96-04 GT, 96-98 Cobra) and the MAC Off-Road H-Pipe (99-04 V6) that you ordered are currently out of stock. We currently have no ETA on this item. We apologize for any inconvenience. At this time we can offer you several options.
- We can switch your order to any similar products found on our website AmericanMuscle.com. (Different color, size, etc..).
- We can place your order on hold until the out of stock item is received at which time your order will ship immediately.
- We can ship the in-stock items immediately and the missing item(s) when they are back in stock (at no additional cost).
Again we apologize for any inconvenience. If you do not respond to this email, we will ship the product once it is in stock.
Thanks,
AmericanMuscle.com
Customer Support
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: inconvenience
ORIGINAL: blackout01
not trying to be a pain or anything, but its kinda disappointing to know my christmas gifts wont be under the tree or under my car lol. is there any possible way of knowing when they will be in stock?
not trying to be a pain or anything, but its kinda disappointing to know my christmas gifts wont be under the tree or under my car lol. is there any possible way of knowing when they will be in stock?
Actually, we've been out of stock on those for awhile...As far as I know, there's not a single company that has them in stock, either. I don't have a firm date when these will come in, but it will probably be well after the New Year.For future reference, if you order something off the internet, every item has a real-time inventory count on its page. So you automatically know if we have it. If it says out of stock, you can still order it, but you might be in for a wait.
I'm sorry
Thread Starter
1st Gear Member
Joined: Nov 2006
Posts: 125
From: Memphis, TN
RE: inconvenience
well of course its says out of stock now on the site. but im 100% sure when i ordered, both items were said to be in stock. i obviously know not to order stuff that isnt even in stock, not my first time ordering online.
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: inconvenience
ORIGINAL: blackout01
well of course its says out of stock now on the site. but im 100% sure when i ordered, both items were said to be in stock. i obviously know not to order stuff that isnt even in stock, not my first time ordering online.
well of course its says out of stock now on the site. but im 100% sure when i ordered, both items were said to be in stock. i obviously know not to order stuff that isnt even in stock, not my first time ordering online.
The website definitely didn't say in stock...we've been out of those since the summer...
~Emilie
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: inconvenience
ORIGINAL: blackout01
i got an email saying they should be in stock around the 20th. is that a date just to keep me from asking for my money back? or could this be true?
i got an email saying they should be in stock around the 20th. is that a date just to keep me from asking for my money back? or could this be true?
It's not our policy to send out emails that blatantly lie, just so you won't cancel your order. Any email you receive from us is to keep you informed about the progress and status of your order.
That being said, if you received an email with that date, then that's the latest information we received from Mac. I'll have to check on Monday when I get to the office. I'll let you know.
~Emilie
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: inconvenience
ORIGINAL: blackout01
sorry if i came off wrong. i wasnt really being serious about the lie part. i just wanted to leave a reply and see if you would check up on it for me. thanks
sorry if i came off wrong. i wasnt really being serious about the lie part. i just wanted to leave a reply and see if you would check up on it for me. thanks
Sorry...I guess I sounded harsh. Definitely not my intent. I'll definitely look into it tomorrow for you and let you know
3rd Gear Member
Joined: Nov 2006
Posts: 655
From:
RE: inconvenience
ORIGINAL: blackout01
thanks for everything. i really appreciate you calming my nerves.
thanks for everything. i really appreciate you calming my nerves.
I checked into that for you and we ARE getting MAC product in this week. In fact, last time I went by the warehouse, it looked like some of it had already arrived. I think the only one we have scheduled to come in right now is the H-Pipe, though....
Sorry I couldn't be more helpful!
~Emilie
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