I ordered two A pillars for my '68 coupe. CJ Pony wanted $200 which was fine. They also wanted $150 freight shipping. I was stupid enough to believe that the shipping charge was actually what they paid. They were shipped Fedex ground on 6/23 and arrived 6/25. The box from Dynacorn says it weights 4.5 KG (just under 10 lbs.) They say 13 lbs. so I'll give them the benefit of the doubt. The box measured 24x11x6.5. Here's what Fedex says the shipping charge should be:



For those of you that like their free shipping, bear in mind that stupid people like me pay 10 times the shipping charge on over-sized items to subsidize it.

 

Call them on it. That box is not oversize by any stretch and at 13 lbs it's light. I think you have a valid argument and should get some money back.

 

Give them a call

 

On there site an A pillar site which costs 180 has free shipping...?

 

I would call them. The site says truck freight items are the only thing with extra charge. Obviously that is not truck freight.

 

For those of you that think I would have been bettered served calling, I prefer to deal in writing. I’ve had problems in the past (not with CJ Pony) with promises made by phone that there is later no record of. I did email one person at CJ Pony mentioning the $150 charge, but not complaining about it as I had no idea what size the package would be. I also wrote (to customer service) asking when the item would be shipped as my credit card had been charged the $150 shipping charge. Apparently neither raised a red flag as the only response was a shipping confirmation email 2 days later. I chose to use this forum (and others) to voice my frustration that my emails don’t get a response, not just this time, but in the past. Could I have handled it better? Your responses say so and I agree.

For those of you who have used CJ Pony with good results, I hope you will still use them. They have good parts and (usually) free shipping. To their credit, Steve at CJ Pony has promised to look into it and I have no doubt he will. My apologies to those that think I went about it the wrong way. With all the money I have sunk into a car that is nowhere near ready to be put on the road, $150 is more than just pocket change. To the extent that I let my frustration get the best of me, you people and CJ Pony deserve better.

 

I've only dealt with Mac's and G. Nolan so far, but this isn't the first anti cj-pony post i've seen. I've also seen several people talking well of them, but more negative than any other place. think i'll just avoid them, and get my water pump and radiator somewhere else.

 

This is a mistake cj pony parts made (just like everyone else does) and he decided to blast them on every classic mustang forum before even trying to contact them.

 

Damn right! shoot first and dont even bother with the questions.

Seriously As far as im concerned he is acting rationally and rather level headed.

-Gun

 

Sorry to hear about your situation.

The only problem that I run into with CJs is this...every time I order something from them I have had an item put on back-order, without exception.