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Expensive lesson learned

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Old 06-03-2012, 08:39 PM
  #61  
bigD1515
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What a read! OP, You're lucky AmericanMuscle is AWESOME I'd be extremely thankful if I were you! And uh, show pics of the new hood when it's all said and done ;p
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Old 12-09-2012, 09:44 PM
  #62  
tricky p
 
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Originally Posted by D00m3dHitm4n
2 weeks ago I ordered a Trufiber Venom Hood from Americanmuscle.com for my 2012 Mustang GT. 2 days later when i realised it still wasn't getting fully approved and shipped, i called them up to find out why it was taking so long. I found out that they dont ship hoods directly to the individuals house, but only to the Autobody shop the individual has selected to paint it.

So I tell them where to ship it and they finally approve it and it gets shipped out. a couple of days later my paint shop calls me up and tells me it has arrived in great condition and will start on it as soon as they can.

a week and a half later i got to pick it and put it on my car, only to find out that Americanmuslce shipped the wrong model year hood. the hood was designed for the 2005-2009 body style mustang and wont fit on my 2012 Mustang.

Because it was already painted, Americanmuscle will not take it back and refund it. So now I am stuck with having to take a $300-$400 hit when i sell it to someone else that can actually use it.

Leasson learned, ALWAYS TEST FIT ANY UNPAINTED PARTS YOU BUY FOR YOUR CAR BEFORE THEY GET PAINTED.

on a related note... anyone in the market for a OEM black Trufiber venom hood for their 2005-2009 Mustang? 850$
Do you still have Hood u cam email me at killaizion@Gmail.com I'm very interested where are u located?
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Old 12-09-2012, 09:45 PM
  #63  
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Really wanting Hood just let me know ASAP so I can get before christmas
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Old 12-10-2012, 10:03 AM
  #64  
D00m3dHitm4n
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Originally Posted by tricky p
Really wanting Hood just let me know ASAP so I can get before christmas
I'm sorry man, I've already traded the hood to someone else.
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Old 12-15-2012, 06:25 PM
  #65  
DPHC13
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THIS is how AM will keep customers! They are the best and stand by the products and screw ups that happen. I will always buy from AM!!!
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Old 12-16-2012, 08:12 PM
  #66  
code3GT
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WAY TO GO, AM!!! I am very impressed with the manner in which you solved this ordeal. Keep up the good work!
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