convertible owners beware
#11
RE: convertible owners beware
I wouldn't wait if I were you. I'd be on them daily. In any case, I'd be interested in any suggestions on how to "assault" the problem. I'm at the point of consulting an attorney and contacting my states attorney general. It's pretty clear that Ford's end game is to stall until they can start making the tops again.
#12
RE: convertible owners beware
That sucks. I think Ford is going to start having more problems like that. My wife's 06 Escape has a sunroof. It's been replaced twice now for a broken pivot assembly and of course the sunroof is available as a complete assembly only like your convertible top, no individual parts. First in 9/06 and then again just this week. Both times the dealer had a problem locating the part.
I'm seriously considering another 'brand' for my next new car. It's one thing for long term reliability to be an issue it's another if there aren't parts to fix it when its broke.
I'm seriously considering another 'brand' for my next new car. It's one thing for long term reliability to be an issue it's another if there aren't parts to fix it when its broke.
#14
RE: convertible owners beware
ORIGINAL: wepinsf
the real issue tho is that three months later my car is still sitting at the dealership because ford can't find a replacement as they no longer have a contract with anyone to make the top.
the real issue tho is that three months later my car is still sitting at the dealership because ford can't find a replacement as they no longer have a contract with anyone to make the top.
That said, I think they're full of s*** that they no longer have a contract with a manufacturer for the top. I highly doubt that, and suggest that you try another dealership.
#15
RE: convertible owners beware
I've done some more research on this convertible TSB, and it's actually not as common as I originally thought (and feared). However, anything I've seen on it, shows it as being a warranty repair.
#16
RE: convertible owners beware
thanks to everyone for the replies, it's helpful. if you have time, what exactly is the problem if you've been able to find out from the tsb? the latest is that ford is now manufacturing the part again and the dealership may have one this week. will believe it when I see it.
#17
RE: convertible owners beware
Hey guys, just wanted to give an update on the top. The part's in, and I droped it off today at an Auto Trim place in down. It turns out that the fabric top needs to be peeled back, and I guess only Auto Trim type places have the tools to stretch the fabric back over the frame. Anyway, so far so good - I should get it back tomorrow afternoon, or Monday WCS. I'll update after that with any more info I have - once I have the paperwork I'll prolly post it so anyone else can use it to get your problem fixed under warranty.
#18
RE: convertible owners beware
YES! I got the car back at lunch! I dropped it off yesterday, and this morning I get a call from the guys at the Auto Trim place - it was done!
Anyway, It works now. It maybe doesn't seat back down on its own perfectly when putting the top back up - I have to pull slightly on the center grab handle to get it to sit tightly before latching - but I've heard others say this.
I am getting the paperwork faxed to me from the Ford dealership since I picked the car directly from the Trim place...So I'll have those this afternoon to address any questions anyone may have about the procedure.
Long story short - the parts are being shipped now to let everyone know.
Does anyone have any close up pics of their top when it's lowered? Mine's flush heightwise with the back lip, and the top of the rear headrests...it's been so long since it's worked I can't remember what's normal...
Anyway, It works now. It maybe doesn't seat back down on its own perfectly when putting the top back up - I have to pull slightly on the center grab handle to get it to sit tightly before latching - but I've heard others say this.
I am getting the paperwork faxed to me from the Ford dealership since I picked the car directly from the Trim place...So I'll have those this afternoon to address any questions anyone may have about the procedure.
Long story short - the parts are being shipped now to let everyone know.
Does anyone have any close up pics of their top when it's lowered? Mine's flush heightwise with the back lip, and the top of the rear headrests...it's been so long since it's worked I can't remember what's normal...
#19
RE: convertible owners beware
Here's my pathetic update. It's been almost a month since I first took my '05 Vert to the dealer. After repeated hounding, yesterday I finally got some sort of an answer. I've been told over and over that my parts were on back order. I wanted a more concrete answer as to when I could expect them. The manager told me that there are 3 other Verts at my dealership waiting for parts and over 130 Nationwide. WOW! He thinks that Ford is waiting for a new manufacturer to come up with the parts since Ford has had so many problems with the tops. He is supposedly calling the "new manufacturer" today to get me a rough idea on delivery. I'm not too upset at the moment as it is 95 degrees and 98% humidity here in Northern Virginia. It just the fact that it is taking so long. I'll keep you updated.
#20
RE: convertible owners beware
Amazingly enough, your dealer is right. There is a national rolling backorder. These parts are being made by the new manuf, and are being dropped shipped as they're made. From what I heard, there's more like 400 orders for it, rather than 150. IDK, but there were a few at my dealership too. I got mine though, so they are in fact shipping the new parts.