Just picked my car up today...
08-30-2006, 09:06 PM
#1
1st Gear Member
Thread Starter
Join Date: Aug 2006
Location:
Posts: 67
Just picked my car up today...
my dealer said "come in the afternoon and we'll have her washed, waxed, and ready." I got there at 3 pm and walked around the car to see how she looks waxed. I saw water spots, scratches in the paint on the hood and both bumpers. There is no way that they waxed it and they definitely didn't polish it. So I complained and showed the car to the manager who assured me it would be polished and waxed when I go in to get the stripes. Anyone else had this happen at the dealer? I'll tell you-I've picked up a number of new cars and I have NEVER seen a paint job in that shape, ever. The paint on the car I traded was in better shape than that. The body man told me he could take the scratches out. I hope he's right. So far, I don't have a good impression of my Ford dealer. I hope it gets better from here. 
08-30-2006, 09:28 PM
#4
4th Gear Member
Join Date: Aug 2006
Location: Los Angeles, California
Posts: 1,277
RE: Just picked my car up today...
Yes... only 1) They did it before I took delivery, and 2) I took delivery late in the day so I couldn't see the "bonnet burn" from the rotary buffer. Don't take delivery until they hire a professional detailer to come in and do it - not the "dealer detailer" hacks. Insist they do this, or you'll rake them over the coals on the dealer survey.
08-30-2006, 09:29 PM
#5
6th Gear Member
Join Date: Jan 2006
Location: Laredo, TEXAS
Posts: 6,054
RE: Just picked my car up today...
ORIGINAL: prettypony
my dealer said "come in the afternoon and we'll have her washed, waxed, and ready." I got there at 3 pm and walked around the car to see how she looks waxed. I saw water spots, scratches in the paint on the hood and both bumpers. There is no way that they waxed it and they definitely didn't polish it. So I complained and showed the car to the manager who assured me it would be polished and waxed when I go in to get the stripes. Anyone else had this happen at the dealer? I'll tell you-I've picked up a number of new cars and I have NEVER seen a paint job in that shape, ever. The paint on the car I traded was in better shape than that. The body man told me he could take the scratches out. I hope he's right. So far, I don't have a good impression of my Ford dealer. I hope it gets better from here.
my dealer said "come in the afternoon and we'll have her washed, waxed, and ready." I got there at 3 pm and walked around the car to see how she looks waxed. I saw water spots, scratches in the paint on the hood and both bumpers. There is no way that they waxed it and they definitely didn't polish it. So I complained and showed the car to the manager who assured me it would be polished and waxed when I go in to get the stripes. Anyone else had this happen at the dealer? I'll tell you-I've picked up a number of new cars and I have NEVER seen a paint job in that shape, ever. The paint on the car I traded was in better shape than that. The body man told me he could take the scratches out. I hope he's right. So far, I don't have a good impression of my Ford dealer. I hope it gets better from here.
08-30-2006, 09:30 PM
#6
I ♥ Acer
Join Date: Jun 2006
Location:
Posts: 675
RE: Just picked my car up today...
Mine had a tiny little mark on the door handle. It didn't seem significant enough to mention. The rest of the paint looked great and they even removed some gay looking pin stripes ( I didn't even see them) 1 hour before I got it and didn't leave a mark.
08-31-2006, 12:57 AM
#7
1st Gear Member
Thread Starter
Join Date: Aug 2006
Location:
Posts: 67
RE: Just picked my car up today...
I'll tell you what, I'm thinking of taking care of it myself. I don't think these guys have a clue. I had them put it in writing that they'd take care of it or I wouldn't take it off of the lot. They blamed kids walking by. So what. Make it right. I know I can wax it better than that, way better. I also told them that I know a lot of people and I can either give them more business or less business. So the ball's in their court. Otherwise, I LOVE IT!!![sm=happybounce.gif] Thanks for all of your input.
08-31-2006, 01:00 AM
#8
6th Gear Member
Join Date: May 2006
Location: Nicely done
Posts: 11,881
RE: Just picked my car up today...
sorry this happened to you......i requested that my dealership
not detail my baby, cuz i didn't think it was worth the risk
hope your baby gets fixed so you can enjoy it
not detail my baby, cuz i didn't think it was worth the risk
hope your baby gets fixed so you can enjoy it
08-31-2006, 01:01 AM
#9
6th Gear Member
Join Date: Jan 2006
Location: Laredo, TEXAS
Posts: 6,054
RE: Just picked my car up today...
ORIGINAL: prettypony
I'll tell you what, I'm thinking of taking care of it myself. I don't think these guys have a clue. I had them put it in writing that they'd take care of it or I wouldn't take it off of the lot. They blamed kids walking by. So what. Make it right. I know I can wax it better than that, way better. I also told them that I know a lot of people and I can either give them more business or less business. So the ball's in their court. Otherwise, I LOVE IT!!![sm=happybounce.gif] Thanks for all of your input.
I'll tell you what, I'm thinking of taking care of it myself. I don't think these guys have a clue. I had them put it in writing that they'd take care of it or I wouldn't take it off of the lot. They blamed kids walking by. So what. Make it right. I know I can wax it better than that, way better. I also told them that I know a lot of people and I can either give them more business or less business. So the ball's in their court. Otherwise, I LOVE IT!!![sm=happybounce.gif] Thanks for all of your input.
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