2005-2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

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Old Dec 23, 2006 | 10:30 PM
  #131  
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mail906
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

ORIGINAL: bascho

...I work for Ford and have been following this thread regarding the leak ...I have been periodically checking the FMCDealer.commessage boards (Ford employees and dealer personnel only) and not a single tech has brought up this issue on the boards. I can tell you that the techs are not shy about bringing up any issue they have to see if other techs have experienced the same thing and how they fixed a particular issue. This tellsme that although the issue seems large on this forum......it may be fairly small in reality ...
I think your conclusion is preposterous. Most likely it's the other way around. This forum represents a collective body of vehicle owners who know, understand and pay attention to their vehicles. And many seem to be having a leak issue, and by anyone's estimation - far too many. Most likely there are many owners out there who simply drive and enjoy their vehicles, and who have no idea that their carpet pads may be wet - or wet on occasion.

Ford has a problem here; and it is time for them to step up and acknowledge it. And possibly you can do us all a favor, and place the problem on the FMC dealer.com message board if you are able to do so. If not, possibly you can get it done through your network.

I have an 07 GT vert, and have no leaks. My vehicle however only has 1,800 miles on it and is only driven on summer days; it is not representative.

Bottom line: it is simply bulls**t to purchase a brand new vehicle that is not water tight. It should not matter if it is a $17,000 V6, a $35,000 GT vert or a $50,000 GT500. It's simply bulls**t.
Old Dec 23, 2006 | 10:50 PM
  #132  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

ORIGINAL: mail906

ORIGINAL: bascho



Bottom line: it is simply bulls**t to purchase a brand new vehicle that is not water tight. It should not matter if it is a $17,000 V6, a $35,000 GT vert or a $50,000 GT500. It's simply bulls**t.
I agree 100%......This may be something that is difficult to fix, or they havent thought ofa fix, but i've been jacked around by my Ford dealer since day one and it's getting old. The whole tint issue, Fuel pumps, rear end whine....I mean when i told them about all these problems they had no idea what I was talking about. Why is it my responsibility to walk in there with a TSB and be like look you a$$ im telling you this is THE FREAKIN PROBLEM...If Techs or service writers really gave two ***** about any of their customers you wouldnt have to play the runaround for three days while they figure out the tsb I brought them was the problem. I mean come on I don't care how many tests you do when I have the symptons of a problem it's 99% that problem which i brought up. I guess it's all car manufactures, My dad has an 03 Chevy Avalanche and there is a problem with the steering rod it loosens up over time. To this date they have never created a fix. Once his steering wheel gets dangerously loose (every 2-3 months) he has to go back in so they can bash it or push it back in. It's sad that this country is so technologically advanced but we cant find fixes to the easiest stupidest problems. Sorry for the rant.......[&o]
Old Dec 25, 2006 | 02:51 AM
  #133  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

well i believe Ford should stand behind all of us and solve all these stupid problems, they already are making most of their money from their sales of these amazing mustangs so they might as well fix the issue, if the water is leaking in through the compartment between the front window and hood, they can just design something better to stop it or simpy use better weatherstripping in there to trap the wholes
Old Dec 25, 2006 | 06:22 PM
  #134  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

It costs Ford less to fix these problems as they come up and when people take their cars in for problems than to admit it is a real potential defect and issue a formal recall or even TSB. That's just the way it is.
Old Dec 26, 2006 | 11:58 AM
  #135  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

Not all Mustang's are having a leak issue......mine isn't. How is Ford supposed to fix an issue not all Mustangs are having? Doesn't it make more sense for the owners that ARE having leak issues to bring their cars into the dealer for professional diagnosis? Ford cannot control what every crappy dealer tech in the US says to the customer(over 5,000 FordLincMerc dealers in North America). I can tell you that it is extremely easy to pull every existing TSB for any vehicle with nothing more than the VIN. If no TSB exists then Ford is not aware of the issue or has not completed a repair procedure for it. Please do not throw blanket statements like "Ford doesn't care about it's customers" out on this forum because it's not true. Ford is not some alien corporation.......it's made up of human beings.......and all ofus care more about Ford vehicles than you do. We all own Ford vehicles and depend on those vehicles and the company. If you have an issue with bad service from a dealer then report that dealer to Ford. Dealership personnel are not Ford employees......so don't confuse the two.

I have no responsibility to help any of you with your leak issues.......but I CHOOSE to do so anyway. Why? Because I am an owner just like you and would want my car fixed just like you.

If you have a leak, PM me your VIN. I can verfiy that you've taken it into the dealer and find out what they reported to Ford about that visit. I can also create my list to find out if the issue is vehicles built on a certain day of the week....or certain cycle of production......or certain option package. Chances are there may not be any common links......but if there are that will be extremely helpful to Ford and Mustang owners.
Old Dec 26, 2006 | 12:50 PM
  #136  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

Is the problem fixed for 07?
Old Dec 26, 2006 | 01:40 PM
  #137  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

Sorry to hear that some folks are having all these problems with leaking etc. The only thing I have is the know issue with some pumps having a problem with fuel filling and an annoying dash rattle. No leaking (and I live in Oregon), or other issue, yet! I have 6000 miles on it now.
Old Dec 26, 2006 | 03:30 PM
  #138  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

Hey bascho - easy to tell you work for Ford. Your answer is basically telling people to come in once the damage is done - very nice... What if you don't notice it until too late? Ford needs to be responsible and admit there is a problem and issue a recall or TSB. Ford needs to fix the issue even if not all Mustangs have it - enough of them obviously do to make it a real concern. It's called accountability.
Old Dec 26, 2006 | 04:04 PM
  #139  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

ORIGINAL: stangster06

Hey bascho - easy to tell you work for Ford. Your answer is basically telling people to come in once the damage is done - very nice... What if you don't notice it until too late? Ford needs to be responsible and admit there is a problem and issue a recall or TSB. Ford needs to fix the issue even if not all Mustangs have it - enough of them obviously do to make it a real concern. It's called accountability.

How many times have you replaced something before it broke? Are you able to see the future.....because I can't. What exactly is Ford supposed to fix on the Mustang if they don't even know what's wrong.....or if there is even a problem. A coupleof people on a forum say they havewater in their passenger footwell andeveryone of them thinks thewater is entering from adifferent place.I think maybe 3-4 of those people actually took the car to the dealer. All the sudden people like you think every Mustang is effected and that Ford should know about this problem and fix it. If I took my car over toServiceEngineering and said fix the leak I don't have but a couple of other people do......would thatmake you feel better?

Ford keeps long-term test vehicles within the company and those are the cars Ford uses for internal testing. Other than thatall the autocompanies rely on customers bringing their vehicles into the dealer to have the problem diagnosed and documented. We have service engineers who comb through service records for reoccurring problems which need analysis and a formal solution. Ford issues TSB's everyday for different issues with different vehicles. Since I've asked those with leakstoPM me their VINs I've had exactly zero people do that. I've counted those that have said they have a leak on this forum and it's not even 20 people of the 300,000+ Mustangs that have been sold since 2005.
Old Dec 26, 2006 | 04:17 PM
  #140  
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Default RE: SERIOUS LEAKING/ELECTRICAL PROBLEMS WITH 05+ MUSTANGS

Nope baschoyour not making sense. If, for example the leaking issue, there are numerous folks with a leak in the same place, it is most likely not going to be from more than one place. Logic says it will be from one place that was not engineered properly. Ford needs a wake up call, as most American car manufactures do. It is systemic in nature...America just makes cars that are inferior in fit and finish!!! I don't know if it is the design or if the blame lies with the people putting them together. My opinion is it is both. There is a reason that foreign cars are more popular. I'd be surprised if they don't continue to lose market share. Arrogance I guess, but they really need to step up to the plate and put out a competitive product in regards to quality, and be first in customer service to get back what they have lost. There is a reason they only have a 36,000 mile warranty, at best, while many companies like Nissan, Toyota, BMW, even Hundai, have much better warranties. Fore, for example, knows they would lose money if they offered a warranty that was 50,000 or 100,000. Hmmmm....wonder why?




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