how did you get the fuel pump tsb done.
01-20-2008, 08:23 AM
#12
3rd Gear Member
Join Date: May 2006
Location: Maryland
Posts: 774
RE: how did you get the fuel pump tsb done.
Find a good dealer as they should replace the TSB and not require an hour drive to replicate. I printed out the TSB and took it with me and they replaced it with no questions asked.
01-20-2008, 08:52 AM
#13
5th Gear Member
Join Date: Apr 2007
Location: The High Country
Posts: 3,547
RE: how did you get the fuel pump tsb done.
No hesitation on my '07. I took mine in for the front end thunk AKA sturt mount replacement. I picked it up with 43 more miles on it. Joy riding bastads.
01-20-2008, 09:57 AM
#14
2nd Gear Member
Join Date: May 2005
Location: Groesbeck, TX
Posts: 361
RE: how did you get the fuel pump tsb done.
Print the TSB before you go in. I wish I had done that, it would have been quicker than having them look it up. I had to pretty much raise hell with the tech that was working on my car first, then bitch at the service manager a little. I had told them I was bringing it in because of that TSB and the TSB # was on the paper work when they started checking the car yet NOBODY had thought to look it up. The dealership I went to was cooperative somewhat after they realized I was going to let everyone in the shop know they weren't going to fix my car because the computer didn't tell them what was wrong. Mine has ran fine since they swapped the pump.
01-20-2008, 02:03 PM
#15
4th Gear Member
Join Date: May 2006
Location: Norfolk, VA
Posts: 1,412
RE: how did you get the fuel pump tsb done.
ORIGINAL: btorlv
How did you guys get yours replaced without the dealer driving you stang for an hour?
How did you guys get yours replaced without the dealer driving you stang for an hour?
01-20-2008, 03:10 PM
#16
5th Gear Member
Join Date: Jan 2006
Location: Florida
Posts: 2,398
RE: how did you get the fuel pump tsb done.
While driving from NJ to FL, nearly 2 years after purchase I pull into a gas station to get some gas. Remember this is while going on I-95 at about 70-90 mph continuous for around 14 hours. Fill her up and then when I try to pull out the car stalls... Do it again and give it nearly half throttle and she moves a little bit, more throttle and moves a little more. This is the TSB. You more or less can give it full throttle and then it'll move but we all know that's not supposed to be the case.
Took it to the local ford dealer down here, and the service guy was quite nice and knowledgeable... Explained to him the case and he had it replaced, no questions asked. The service was unbelieveable because I thought I'd have to fight ten service guys and come out on top in order to get Ford to do anything... On a same note, my exhaust was making some noise after having a shop in NJ put my 40 series flowmasters on. Turns out he did it poorly and Ford said to fix it, they will charge me labor. So this same, great service dealer, ended up just turning my Over-axle and calling it a day. Crooked exhaust pipe, still making noise... Bringing it in tomorrow for them to hopefully 'fix it' I paid for it... might as well do the job right.
Took it to the local ford dealer down here, and the service guy was quite nice and knowledgeable... Explained to him the case and he had it replaced, no questions asked. The service was unbelieveable because I thought I'd have to fight ten service guys and come out on top in order to get Ford to do anything... On a same note, my exhaust was making some noise after having a shop in NJ put my 40 series flowmasters on. Turns out he did it poorly and Ford said to fix it, they will charge me labor. So this same, great service dealer, ended up just turning my Over-axle and calling it a day. Crooked exhaust pipe, still making noise... Bringing it in tomorrow for them to hopefully 'fix it' I paid for it... might as well do the job right.
01-20-2008, 06:00 PM
#17
4th Gear Member
Join Date: Jun 2006
Location: Maryland
Posts: 1,284
RE: how did you get the fuel pump tsb done.
Printed the TSB (2 copies)Faxed one to my ford dealer ATTN: My service advisor
Called the dealer service Guy and told him that my car had the problems listed in the TSB, told him that he had a fax waiting for him. he placed me on hold and went to get it. Came back and asked when I wanted to bring it in? I said Blah Blah morning first thing.
Showed up with my car on scheduled day 8AM
Did the typical walk around my car with my service advisor to show him as I always do that there are NO SCRATCHES, DENTS, MARKS, DAMAGE TO BODY KIT OR WHEELS. ALSO OPENED both doors to show that in interior was spotless. this is the part we review the mods I have done since the last visit an how my car has progressed. (Note I return nothing to stock for service)
Step #5 He calls ONE OF ONLY TWO TECHS THAT ARE ALLOWED TO WORK ON MY CAR to come up. Tech arrives and smiles and asks what I am doing this time? Service guys then says you know Mr. Walker and his car well and you know the routine. He jokes and says "I know, I know. the service guy hands him the TSB and reviews what he needs to do then he gingerly drives my car away. As it pulls away from my line of site I always listen for the exhaust goosing around the corner as you can hear it around the corner and it is in the garage.
I went to grab a biite to eat and do some shopping in the loaner car that they give me. Lunch time I return (12:30) and my car is sitting in the service drop off spot alone waiting for me.
No more TSB problem.
I remember this so well because it is exactly the same ever time I go there for a TSB or anything. Only thing that changes is the TSB# and the amount of time that the TSB in question calls for.
****? Yes. My car that I paid for? Yes! Am I the customer? Yes
Good luck
Called the dealer service Guy and told him that my car had the problems listed in the TSB, told him that he had a fax waiting for him. he placed me on hold and went to get it. Came back and asked when I wanted to bring it in? I said Blah Blah morning first thing.
Showed up with my car on scheduled day 8AM
Did the typical walk around my car with my service advisor to show him as I always do that there are NO SCRATCHES, DENTS, MARKS, DAMAGE TO BODY KIT OR WHEELS. ALSO OPENED both doors to show that in interior was spotless. this is the part we review the mods I have done since the last visit an how my car has progressed. (Note I return nothing to stock for service)
Step #5 He calls ONE OF ONLY TWO TECHS THAT ARE ALLOWED TO WORK ON MY CAR to come up. Tech arrives and smiles and asks what I am doing this time? Service guys then says you know Mr. Walker and his car well and you know the routine. He jokes and says "I know, I know. the service guy hands him the TSB and reviews what he needs to do then he gingerly drives my car away. As it pulls away from my line of site I always listen for the exhaust goosing around the corner as you can hear it around the corner and it is in the garage.
I went to grab a biite to eat and do some shopping in the loaner car that they give me. Lunch time I return (12:30) and my car is sitting in the service drop off spot alone waiting for me.
No more TSB problem.
I remember this so well because it is exactly the same ever time I go there for a TSB or anything. Only thing that changes is the TSB# and the amount of time that the TSB in question calls for.
****? Yes. My car that I paid for? Yes! Am I the customer? Yes
Good luck
01-21-2008, 01:07 PM
#20
3rd Gear Member
Join Date: Nov 2006
Location:
Posts: 671
RE: how did you get the fuel pump tsb done.
This is an 05-06 issue only. Fixed at some point in the middle of the 06 model year. Your dealer should be able to look up the VIN#'s that are affected. I went to the dealer, told them it hesitated when trying to take off at the bottom of an exit ramp after driving for a couple hours on the expressway. The service manager got the VIN# of my car, took my keys, had someone drive me to work and had someone pick me up after work (20 mins each way) and I haven't had the issue since. The paperwork mentioned the TSB.