Just got new wheels installed but.....
09-16-2009, 08:29 PM
#11
2nd Gear Member
Join Date: Apr 2008
Location: titusville, FL
Posts: 259
very good.
I had the local ford dealer gouge all four wheels i had them balance. they are the ford polished bullitts, and they swore they didn't do it. they said it was previous damage as well. after four months of jerking me around, the POS service manager had some ******* "buff out" the gouges, and gave me a credit. shortly thereafter he got fired.
I had the local ford dealer gouge all four wheels i had them balance. they are the ford polished bullitts, and they swore they didn't do it. they said it was previous damage as well. after four months of jerking me around, the POS service manager had some ******* "buff out" the gouges, and gave me a credit. shortly thereafter he got fired.
09-16-2009, 08:30 PM
#12
2nd Gear Member
Thread Starter
Join Date: May 2008
Location:
Posts: 227
Thanks. I will be standing over the techs shoulder this time as well.
09-16-2009, 08:36 PM
#13
Glad everything worked out. Some people tend to forget that if it weren't for the car enthusiast crowd, many of them would be out of jobs. You treat a customer right, he tells a friend. Treat a customer bad, he tells everybody!
09-16-2009, 11:29 PM
#15
5th Gear Member
Join Date: Feb 2007
Location: Hawaii
Posts: 2,211
glad to hear it all worked out allright.
similar story myself
similar story myself
I was being lazy on the family car not too long ago and let a Firestone Shop do a oil change for me.
I inspected the Air Filter in the parking lot and told them to go ahead and change that as well since it was black.
Came back a few hours later and picked it up. First thing I did was pop the hood and check the oil level. Then I noticed the air box lid. Rather than unsnapping the snaps, their idiot tech had used a screwdriver and pried it off...breaking all the mounting tabs in the process.
Took 3 weeks of arguing, and I had to involve the Corporate Offices on the Mainland and forced the District Manager to come visit, but I got it fixed finally. Just keep on those people
I inspected the Air Filter in the parking lot and told them to go ahead and change that as well since it was black.
Came back a few hours later and picked it up. First thing I did was pop the hood and check the oil level. Then I noticed the air box lid. Rather than unsnapping the snaps, their idiot tech had used a screwdriver and pried it off...breaking all the mounting tabs in the process.
Took 3 weeks of arguing, and I had to involve the Corporate Offices on the Mainland and forced the District Manager to come visit, but I got it fixed finally. Just keep on those people
09-17-2009, 07:56 AM
#17
4th Gear Member
Join Date: Oct 2008
Location: WI
Posts: 1,898
Although it is too bad you had to go through this hassle, it is refreshing to see it being handled.
When I finally made the investment to buy my CS69s, I was super nervous about having them mounted. I used a local tire shop that is a recommended installer by Tire Rack (where I bought my F1 tires) as they have a fairly new, touchless mounting machine. I had a long chat with the guy taking my info when I dropped them off and explained my concerns along with having been through a big hassle with one of the wheels being damaged by UPS. They not only did a great job mounting and balancing them, but also showed me a couple minor finish defects that I had not noticed before dropping them off. Although they were deemed "normal variations in the finish" by both the selling vendor and Shelby, it was nice to see them looking out for me... even though I bought everything elsewhere.
When I finally made the investment to buy my CS69s, I was super nervous about having them mounted. I used a local tire shop that is a recommended installer by Tire Rack (where I bought my F1 tires) as they have a fairly new, touchless mounting machine. I had a long chat with the guy taking my info when I dropped them off and explained my concerns along with having been through a big hassle with one of the wheels being damaged by UPS. They not only did a great job mounting and balancing them, but also showed me a couple minor finish defects that I had not noticed before dropping them off. Although they were deemed "normal variations in the finish" by both the selling vendor and Shelby, it was nice to see them looking out for me... even though I bought everything elsewhere.
09-17-2009, 05:18 PM
#18
2nd Gear Member
Thread Starter
Join Date: May 2008
Location:
Posts: 227
I received the check for my new wheels today! I currently have the 18" anthracite shelby torq thrust m's but am considering puchasing the same wheels in black for my vapor silver stang. What do you guys think? Should I go with the anthracite or the black wheels? Anyone have pics of black torq thrust m's or dd bullitts on a vapor silver stang?
