2005-2014 Mustangs Discussions on the latest S197 model Mustangs from Ford.

Problem with 800 number

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Old Aug 16, 2005 | 10:11 PM
  #1  
JerryP's Avatar
JerryP
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Joined: Aug 2005
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Default Problem with 800 number

The 800 number used to check order status kept sending me to an analyst tonight. Anybody esle having this problem? I hang up at that point not wanting them to know that I am not a dealer. Thanks.
Old Aug 17, 2005 | 12:13 PM
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BTDstang
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Joined: May 2005
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Default RE: Problem with 800 number

For me sometimes it has trouble understanding what I'm saying, (your order #, dealer code, etc.) if it doesnt get it right after a few tries it puts you in touch with an analyst. You can either hang up, or pretend that your are a sales rep for that dealership and get the information straight from them. I've never tried the latter, I just hang up and retry.
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