Brenspeed no longer free shipping
10-29-2010, 10:49 AM
#11
5th Gear Member
Join Date: Mar 2007
Location: Florida
Posts: 3,062
I don't know, for me, the "free shipping" never played much of a factor when I used Brenspeed to buy items. The biggest selling point for me is the depth and length of expertise they have with these cars. As siggy said, nothing was ever "free", and it isn't "free" anywhere else like AM either. Brenspeed has never been one of the straight up cheapest places to buy parts from anyway. Their support and expertise has always been what you pay for, and those things are not easy to come by. Not everything you buy is tangible goods...
10-29-2010, 11:33 AM
#12
2nd Gear Member
Join Date: Jul 2006
Location: Northern Virginia
Posts: 462
Working in retail for many years I can tell you they were more than likley paying alot more then .40 for an oil filter, I would venture anywhere from $1.50 to $2.00 and maybe even more. The metal alone on an oil filter costs more then .40 cents.
With that out of the way, I think it is just rude that people want super discounts, great customer service and want free shipping on top. The carriers keep uping their prices, I know I was informed by fed ex that there was going to be a 5.9% rate increase come January 2011. How do you expect places like Brenspeed to survive if they are taking a loss on a large portion of items they are selling?
Yes they make some large profit on some things, but it is not pure profit, calculate costs to pay employees, health insurance, rent/morgauge plus energy costs and their profit is cut into big time.
Dont get me wrong, I love to see free shipping, but when you are buying an item anywhere between $5 to $100 you should not expect free shipping unless you are buying that item with another item.
With that out of the way, I think it is just rude that people want super discounts, great customer service and want free shipping on top. The carriers keep uping their prices, I know I was informed by fed ex that there was going to be a 5.9% rate increase come January 2011. How do you expect places like Brenspeed to survive if they are taking a loss on a large portion of items they are selling?
Yes they make some large profit on some things, but it is not pure profit, calculate costs to pay employees, health insurance, rent/morgauge plus energy costs and their profit is cut into big time.
Dont get me wrong, I love to see free shipping, but when you are buying an item anywhere between $5 to $100 you should not expect free shipping unless you are buying that item with another item.
Wow lots of negative posts. Like I said brenspeed and free shipping were one of their biggest selling points and we shop online for deals, or else we would just go to a store or buy from a dealership so for those who like paying $15 for shipping then I'm happy for you. A good point was made with the freight items, and I'm not sure how brenspeed or am do it and make money but being in retail I can tell you they are getting that $5 oil filter for like .40 and selling it for $5, retail doesn't work if they don't make money to cover expenses plus profit. Even when people give out discounts or sales, they are still making money that is just the way the cookie crumbles. It just sucks to spoil a good thing for so many years but as they say all good things have to come to an end sometime.
10-29-2010, 02:06 PM
#13
2nd Gear Member
Join Date: Oct 2006
Location: Bellefonte, PA
Posts: 283
I don't know, for me, the "free shipping" never played much of a factor when I used Brenspeed to buy items. The biggest selling point for me is the depth and length of expertise they have with these cars. As siggy said, nothing was ever "free", and it isn't "free" anywhere else like AM either. Brenspeed has never been one of the straight up cheapest places to buy parts from anyway. Their support and expertise has always been what you pay for, and those things are not easy to come by. Not everything you buy is tangible goods...
10-29-2010, 02:54 PM
#14
Times are tough and companies have to adapt or they will quickly go under. They offered free shipping since it was a cost they could absorb over the grand scheme of the whole business, but with all the various surcharges, especially in fuel, that these shipping companies charge, they probably have no alternative but to collect a bit back just to survive. I havent bought much from them because I can find anything I need here in SOCAL, but have never heard anything bad about them so I wouldnt hold this against them.
10-29-2010, 04:48 PM
#15
1st Gear Member
Join Date: Jul 2009
Location: Florida
Posts: 83
Wow lots of negative posts. Like I said brenspeed and free shipping were one of their biggest selling points and we shop online for deals, or else we would just go to a store or buy from a dealership so for those who like paying $15 for shipping then I'm happy for you. A good point was made with the freight items, and I'm not sure how brenspeed or am do it and make money but being in retail I can tell you they are getting that $5 oil filter for like .40 and selling it for $5, retail doesn't work if they don't make money to cover expenses plus profit. Even when people give out discounts or sales, they are still making money that is just the way the cookie crumbles. It just sucks to spoil a good thing for so many years but as they say all good things have to come to an end sometime.
10-29-2010, 05:31 PM
#16
see i also have to pay sales tax since i live in IN. so a $100 item is now closer to 122 with shipping and tax. i cant fault them for the sales tax nor the shipping costs that increase from UPS/fedex just makes it more than stage 3 and AM on many items that are tax free and free shipping still and BOTH still have a 6% discount from them too
10-29-2010, 09:32 PM
#17
4th Gear Member
Join Date: Jan 2007
Location: Minnesota
Posts: 1,292
Not an issue, IMO. I've dealt extensively with Brenspeed as I've purchased many parts online as well as made 2 trips to their installation facility (I'm from Minnsota). $15 is completely worth what I get in addition to my parts.
10-29-2010, 10:22 PM
#18
5th Gear Member
Join Date: Jul 2008
Location: ......
Posts: 2,057
see i also have to pay sales tax since i live in IN. so a $100 item is now closer to 122 with shipping and tax. i cant fault them for the sales tax nor the shipping costs that increase from UPS/fedex just makes it more than stage 3 and AM on many items that are tax free and free shipping still and BOTH still have a 6% discount from them too
I suppose I'm one of the rare people who had a bad experience with Brenspeed. They sent me a product they knew was substandard (they had opened it prior to shipping and admitted "they are all like that because we checked all of our inventory after we had a complaint"). Anyway I had to pay $40 to ship a set of crappy headers back. The kicker is I wasn't even considering Brenspeed for my header purchase. One of their employees pm'd me after seeing a thread I had started and convinced me what I was interested in was crap and they had the good stuff. Live and learn.
10-30-2010, 04:04 PM
#19
5th Gear Member
Join Date: Mar 2007
Location: Elizabeth City N.C.
Posts: 2,790
I've had nothing but good experieces with them, and will not hold it against them if they had to begin charging a small shipping fee. Times are tough for so many these days. Brenspeed is still heads above AM in product knowledge, and service.
