HELP BEFORE I END UP AT THE DEALER
11-15-2010, 05:30 PM
#12
4th Gear Member
Thread Starter
Join Date: Sep 2010
Location: Not sure
Posts: 1,724
No, just dropped it off at the dealer and they think its either the hydrolic pump or the rack. I dont care which it is cause the car is under warranty, its just the point its happening to my car with 7000 MILES!!! Hopefully I'll hear some good news tomorrow.
11-16-2010, 07:07 AM
#14
6th Gear Member
11-16-2010, 03:24 PM
#15
3rd Gear Member
Join Date: Sep 2010
Location: Eastern Tennessee
Posts: 628
I only have about 3K on mine. No problems so far (knock on wood). I've only had it back to the dealer once, the low tire pressure light kept coming on...because I had a nail in the tire. They fixed the tire and balanced it right proper and checked everything over for me. I was happy with the service. I can't remember the last time I said that about dealer service but then I've always had a GM product.
I'm due for my free oil change next month (6 months). Hopefully it'll go well too.
11-16-2010, 03:32 PM
#16
6th Gear Member
This is the abstract from an IEEE paper (the paper is a great sleep aid):
"Product factory test is inadequate to identify 100% of the products that will fail within one year of use before shipment. Product infant mortality failures that would occur after delivery are eliminated by using prognostic analysis for illustrating and identifying deterministic behavior (failure precursors) in all products that will fail in the near future."
Last edited by Nuke; 11-16-2010 at 03:38 PM.
11-16-2010, 03:50 PM
#17
4th Gear Member
Thread Starter
Join Date: Sep 2010
Location: Not sure
Posts: 1,724
Well even though it sucks I got some good news today. They have to replace the rack, but they are hoping I will have it by tomorrow night. This is not the dealer I purchased the car from but they definately have better service!
11-16-2010, 04:39 PM
#18
11-16-2010, 10:57 PM
#19
1st Gear Member
Join Date: Jun 2008
Location: Midwest
Posts: 125
Happy you found a dealership that sounds promising...the good ones are hard to find. The diagnosis of the rack causing a stiff steering concern in one direction sounds correct. The power steering pump merely creates pressure and has no idea, nor cares if your turning right or left.
One important issue is to be sure that the dealership resets the toe angle or toe alignment. This will get disturbed when the rack is replaced: no other alignment angle(s) will be affected.
If not set correctly, it could lead to directional instability, pull or drift left or right, off-center steering wheel or most importantly irregular tire wear.
Tell your service advisor that you are a tedious record keeper and that you'd like a copy of the alignment printout. They should be happy to give you one.
Good Luck
One important issue is to be sure that the dealership resets the toe angle or toe alignment. This will get disturbed when the rack is replaced: no other alignment angle(s) will be affected.
If not set correctly, it could lead to directional instability, pull or drift left or right, off-center steering wheel or most importantly irregular tire wear.
Tell your service advisor that you are a tedious record keeper and that you'd like a copy of the alignment printout. They should be happy to give you one.
Good Luck
11-16-2010, 11:10 PM
#20
4th Gear Member
Thread Starter
Join Date: Sep 2010
Location: Not sure
Posts: 1,724
Happy you found a dealership that sounds promising...the good ones are hard to find. The diagnosis of the rack causing a stiff steering concern in one direction sounds correct. The power steering pump merely creates pressure and has no idea, nor cares if your turning right or left.
One important issue is to be sure that the dealership resets the toe angle or toe alignment. This will get disturbed when the rack is replaced: no other alignment angle(s) will be affected.
If not set correctly, it could lead to directional instability, pull or drift left or right, off-center steering wheel or most importantly irregular tire wear.
Tell your service advisor that you are a tedious record keeper and that you'd like a copy of the alignment printout. They should be happy to give you one.
Good Luck
One important issue is to be sure that the dealership resets the toe angle or toe alignment. This will get disturbed when the rack is replaced: no other alignment angle(s) will be affected.
If not set correctly, it could lead to directional instability, pull or drift left or right, off-center steering wheel or most importantly irregular tire wear.
Tell your service advisor that you are a tedious record keeper and that you'd like a copy of the alignment printout. They should be happy to give you one.
Good Luck