SYNC Dropping Connection
Thread Starter
1st Gear Member
Joined: Sep 2011
Posts: 62
From: NJ
SYNC Dropping Connection
Does anyone have the problem of SYNC not connecting to their phone automatically? It used to work where I turned the car on and the phone connected in a few seconds now I have to wait a few minutes and then manually connect it.
Official Ford Rep
Joined: Oct 2010
Posts: 1,075
From: MI
What is the make & model of your phone, along with the carrier? Does your Mustang have Navigation? I'll work with my In-Vehicle Technology team on some troubleshooting tips.
Talk to you soon!
~Natasha
4th Gear Member
Joined: Aug 2008
Posts: 1,214
From: Panama City, FL
My sister had that happen on her '12 Explorer Limited. Had to remove the phone completely, remove the phone battery, then re-install everything and it works great. This was 2 weeks into ownership......1000 miles.......and done by her local dealer in Battle Creek.
2nd Gear Member
Joined: Sep 2010
Posts: 446
From: Northern Virginia ( Arlington )
I'm having the same problem with my Samsung Infuse 4G, when I had my atrix it would connect perfectly and would even resume Pandora when I entered my car. I might try updating sync and see if that helps or solves the problem...I got spoiled using hands free calling and saying "blue tooth audio" to play Pandora through BT.
Thread Starter
1st Gear Member
Joined: Sep 2011
Posts: 62
From: NJ
I have an Apple iPhone 4 on AT&T. I really enjoyed sync because it just worked but now it works but only after a few minutes and then the input switches to USB every time and I have to manually change it back to Bluetooth. Now it won't connect on the first try and I have to switch it back to Bluetooth 2-3 times before it works.
4th Gear Member
Joined: Apr 2010
Posts: 1,291
From: Long Island, New York
Sounds like you all may have software issues. If you all have 1 of the 25 or s compatible phones for SYNC (find list on syncmyride.com) You may want to 1rst visit your cell provider to see if firmare on your phone is updated properly for SYNC, remove any bootleg files that may be corrupted and then see if there is a SYNC software update for your vehicle, the update is free if your vehicle is covered under the 3/36 BB warranty.
Thread Starter
1st Gear Member
Joined: Sep 2011
Posts: 62
From: NJ
Sounds like you all may have software issues. If you all have 1 of the 25 or s compatible phones for SYNC (find list on syncmyride.com) You may want to 1rst visit your cell provider to see if firmare on your phone is updated properly for SYNC, remove any bootleg files that may be corrupted and then see if there is a SYNC software update for your vehicle, the update is free if your vehicle is covered under the 3/36 BB warranty.
My iPhone is compatible and all up to date. How would I find out if SYNC needs an update?
2nd Gear Member
Joined: Nov 2011
Posts: 226
From: VA
Happens every now and then. I have a HTC but I also suck with cell phones....
5th Gear Member
Joined: Aug 2006
Posts: 2,460
From: Cumming, GA
My sync BT would auto connect to my Samsung Tab until I killed the battery one night leaving the key on too long. After that I had to connect from the Tab. I just deleted the device in sync and then added it as a new device. Works fine again.