Originally Posted by BigDinTexas

I don't know what people have said that is true, but I think the service advisor you are dealing with may be screwing you.

Hopefully the FordCustomerService person will chime in here soon to see what can be done. I personally think that Fords are great. Their dealerships are not. There are great ones out there, but they are few and far between.

Don

Originally Posted by Gan6660

I guess that since this is my first Ford everything said about them being no good is still looming in my mind because I haven't proven otherwise myself. I messaged the FordCustomerService person and am hopeful to hear back. I was discussing a sync issue with them a few weeks ago but than never heard back.

Originally Posted by Chromeshadow

Sounds like one of the brake calipers is not releasing properly. If you jack up the car, at least one may not turn by hand easily. I think this caused the rotors to warp when you got the car and just got worse over time. Shaving the rotors (imo) makes the problem come back sooner, and much worse, as the rotors are smaller and weaker than they were when they were new. It doesn't address the source of the problem. Turning the rotors can take out scratches, but is pretty worthless long term if the rotor warps.
BTW, I'd never allow a dealer to turn(shave) the rotors under warranty, I'd have them replace parts in matched sets, both front and/or both rear, along with new pads and new calipers if needed. Rotors are actually pretty cheap, they are usually about 2x the cost of turning. I always just replace them if they need to be turned (shaved).

Originally Posted by vbstang13

Part of what you described sounds like a problem I had with my 05, have them check your emergency brake and the cables. The e brake may not be working properly and/or the cables have corroded.