jgfcinc

Hi all,

My FDIM cover of my '13 Mustang has delaminated and the dealership is asking for a few hundred bucks to replace it, even though Ford has issued several bulletins about this being a manufacturers problem. Spoke with Ford regional customer service, and they're also saying that despite having a bunch of people with this problem, they're not willing to cover it. Here's a link to the bulletin that clearly states in BCM 6537 that available labor should be used to fix the problem. SSM 44226 was also issued for the same problem. Does anyone have guidance on how to remedy the situation?

Thanks in advance!

jgfcinc

Forgot the picture!

Derf00

It's a TSB (Technical service bulletin), not a recall.

TSB's are only serviceable by the OEM for free during the factory bumper-to-bumper warranty unless there is another TSB that extends the warranty period for the problem in question.

If the car is out of warranty ANY OEM will not pay for repairs unless the problem was documented before the warranty expired.

Outside of the warranty a TSB is on the owner to pay to get fixed..

It's the same for all OEMs domestic and Foreign. If you're the original owner you might be able to get the dealer you bought the car from to work with you. If you're not or you moved and can't get to the original dealer, you are most likely out of luck.

dusman59

Here is a solution for replacement.
http://www.allfordmustangs.com/forum...9-post169.html

eagle42101

Seems like I saw a fix for this using glass and some windshield film. The part that is at fault is easy to get to and should be fairly easy to replace. Look in the search area for this article, maybe you can do what the op did.