Hi All,

I bought a used 2016 V6 with power exterior side mirrors.

The driver side mirror moves in 4 directions (up/down/right/left).
But the passenger side only moves up/down; will not move left/right.

Is this broken? Or is this normal for the passenger side mirror on this car?
I have warranty, so I can get it fixed, but wanted to know.

Thanks!

 

I would assume it's not cable driven but a little motor...
you can pop off the cover for it on the inside of the door. Most likely a triangular piece which will pull off.

The mirror itself appears to be attached to the door itself... a little lower than the exterior triangular piece...
I'm gonna guess the door panel needs to come off, maybe a wire or two has backed out of a plug..

Only a guess...

 

No, not normal. Also, it is not cable driven but electric motor. I'm not sure on the 2016, but when I changed mirrors on my 2006 the door panel didn't have to come off. Just had to pull the triangular piece off and undo the bolts that hold the mirror on the car. The mirror itself probably is just a pull it straight back removal to access the controller.

 

Got me wondering so I went out to my 2017, and the mirror mount is very different. Looks like you do have to remove the door panel inside to get to it now since the mirror is mounted to the door and not the "triangle" anymore.




I also found youtube video

 

what if you manually move that mirror side to side...would that free up the motor perhaps? Odd something so new would fail. Unless the switch is bad...

 

Thanks all for the responses.


@JimC: This tells me my mirror is broken, and since it's under warranty, I'll get Ford to fix it.

@GT_Nate: I do have to manually move it side to side to position it correctly, but that doesn't fix the motor issue.